Crisis Care Counselor — Therapeutic Support Specialist

Talbert House; Cincinnati (OH); On-site; USD 25,000 - 29,000; Full time

Job summary

Talbert House in Cincinnati, OH is seeking a Therapeutic Support Specialist (TSS) to join our Crisis Continuum team. This full-time role provides direct support and supervision to adults in Engagement Center and Crisis Stabilization programs, focusing on compassionate care and safety.

You will engage clients, use crisis-deescalation techniques, document promptly, and work within trauma-informed care practices.

Qualifications

• Verbal and written communication skills are essential.
• Basic data management and record keeping required.
• Experience with crisis intervention and trauma-informed care preferred.

Responsibilities

• Supervise and engage clients to maintain a safe environment.
• Utilize crisis de-escalation techniques as needed.
• Promote professional relationships among clients.
• Assist clients in making appropriate decisions.
• Monitor and follow client behavior plans.
• Plan and support therapeutic and educational activities.
• Apply trauma-informed care in all interactions.
• Maintain health and safety standards in the facility.
• Complete accurate documentation and shift reports.
• Respond to emergencies per approved protocols.
• Operate vehicle to transport clients if required.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Multi-tasking

Data management

Crisis intervention

Trauma-informed care

Driving

Education

High School Diploma or GED

Job description

Talbert House in Cincinnati, OH is seeking a Therapeutic Support Specialist (TSS) to join our Crisis Continuum team. This full-time role provides direct support and supervision to adults in Engagement Center and Crisis Stabilization programs, focusing on compassionate care and safety.

You will engage clients, use crisis-deescalation techniques, document promptly, and work within trauma-informed care practices.