Therapeutic Support Specialist - Adolescent Residential

Talbert House; Cincinnati (OH); On-site; USD 25,000 - 29,000; Full time

Job summary

Talbert House in Cincinnati, OH is seeking a Therapeutic Support Specialist (TSS) to join our Crisis Continuum team. This full-time role provides direct support and supervision to adults in Engagement Center and Crisis Stabilization programs, focusing on compassionate care and safety.

You will engage clients, use crisis-deescalation techniques, document promptly, and work within trauma-informed care practices.

Qualifications

• Verbal and written communication skills are essential.
• Basic data management and record keeping required.
• Experience with crisis intervention and trauma-informed care preferred.

Responsibilities

• Supervise and engage clients to maintain a safe environment.
• Utilize crisis de-escalation techniques as needed.
• Promote professional relationships among clients.
• Assist clients in making appropriate decisions.
• Monitor and follow client behavior plans.
• Plan and support therapeutic and educational activities.
• Apply trauma-informed care in all interactions.
• Maintain health and safety standards in the facility.
• Complete accurate documentation and shift reports.
• Respond to emergencies per approved protocols.
• Operate vehicle to transport clients if required.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Multi-tasking

Data management

Crisis intervention

Trauma-informed care

Driving

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Therapeutic Support Specialist - Adolescent Residential

Full Time Support Services 246 BONHAM RD, Cincinnati, OH, US

Salary Range: $18.00 To $21.00 Hourly

Position Summary:

Talbert House is seeking compassionate, dependable, and team-oriented Therapeutic Support Specialists (TSS) to join our growing Crisis Continuum team. TSS staff provide direct support and supervision to adults receiving behavioral health and substance use disorder services within our Engagement Center and Crisis Stabilization programs. This position is ideal for individuals who are passionate about helping others, thrive in a fast-paced environment, and want to make a meaningful impact in the lives of people experiencing behavioral health crises.

Position Description:

• Actively supervise and engage with clients to create a safe and therapeutic environment
• Utilize approved techniques to maintain safety of clients and staff including crisis de-escalation
• Promote healthy and professional relationships with and between clients
• Help clients learn to make appropriate decisions
• Maintain awareness of any special behavior plans for clients
• Help plan, implement and support both therapeutic and educational activities
• Utilize a trauma informed approach when dealing with clients and families
• Maintain health and safety standards within the facility
• Complete accurate and timely documentation utilizing shift reports
• Respond to emergencies or incidents through approved practices and protocols
• Operate vehicle to transport clients asrequired
• Other duties as assigned

Required Knowledge, Skills and Abilities:

• Effective verbal and written communication skills
• Intermediate level problem solving skills and ability to multi-task
• Effective use of computer and basic data management for record keeping purposes
• Basic conflict resolution/crisis management skills and techniques
• Learn and practice program specific principles such as Trauma Informed Care and Crisis Intervention (once trained)
• Driving if required by program

Job Requirements:

• High School Graduate or High School Equivalency
• Prior experience in Behavioral Health programs or client care

Essential Functions/Physical Demands:

• Positional: Driving in accordance with job duties assigned. Frequent standing and walking. Occasional sitting.
• Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent reaching and handling.
• Sensory: Rare tasting/smelling. Infrequent use of color vision. Frequent use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking and hearing.
• Ability to operate standard office equipment including computer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.