Crisis Care Coordinator — Youth Behavioral Health

Community Health Resources; Norwich (CT); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

403b retirement plan contributions

Tuition reimbursement

Job summary

Community Health Resources seeks a Care Coordinator for its Rose Center in Norwich, CT. This full-time position (40 hrs/week) supports youth in a residential behavioral health program, coordinating intake, discharge, services, and referrals while collaborating with a multidisciplinary team.

The role emphasizes crisis intervention, care coordination, and documentation to ensure smooth transitions to appropriate care levels.

Qualifications

• Bachelor’s degree in human service-related field required.
• A minimum of two years’ related experience preferred.
• Valid driver’s license required.
• CPR/First-Aid Certification may be required within 6 months of hire.

Responsibilities

• Participate as member of multi-disciplinary treatment team.
• Track and coordinate client intake, discharge, services and referrals as applicable.
• Provide assistance to team including coordination of treatment planning and providing daily triage.
• Educate and link individuals to self-help groups, natural support and other resources as needed.
• Assist with linking clients with community support systems and agencies and in obtaining benefits for which they may be qualified: insurance, housing, treatment, representative payee, legal services, medical services, education and employment.
• Maintain careful documentation of contacts and communication to maintain quality services. Complete all required documentation in compliance with agency policy.
• Work as a liaison between agency and other relevant providers and teams to coordinate care for referred clients.
• Assist with scheduling and providing transportation to and from appointments.
• Maintains documentation in compliance with agency and program standards.
• Participates in staff meetings, supervision, training and other meetings as assigned.
• Establish knowledge of cultures and communication styles associated with various groups, particularly oppressed groups, to provide culturally sensitive and competent care.
• Provides crisis intervention and support as clinically indicated.
• Additional duties as required.

Education

Bachelor’s degree in human services-related field

Job description

Community Health Resources seeks a Care Coordinator for its Rose Center in Norwich, CT. This full-time position (40 hrs/week) supports youth in a residential behavioral health program, coordinating intake, discharge, services, and referrals while collaborating with a multidisciplinary team.

The role emphasizes crisis intervention, care coordination, and documentation to ensure smooth transitions to appropriate care levels.