Care Coordinator: Rose Center- 7250

Community Health Resources; Norwich (CT); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

403b retirement plan contributions

Tuition reimbursement

Job summary

Community Health Resources seeks a Care Coordinator for its Rose Center in Norwich, CT. This full-time position (40 hrs/week) supports youth in a residential behavioral health program, coordinating intake, discharge, services, and referrals while collaborating with a multidisciplinary team.

The role emphasizes crisis intervention, care coordination, and documentation to ensure smooth transitions to appropriate care levels.

Qualifications

• Bachelor’s degree in human service-related field required.
• A minimum of two years’ related experience preferred.
• Valid driver’s license required.
• CPR/First-Aid Certification may be required within 6 months of hire.

Responsibilities

• Participate as member of multi-disciplinary treatment team.
• Track and coordinate client intake, discharge, services and referrals as applicable.
• Provide assistance to team including coordination of treatment planning and providing daily triage.
• Educate and link individuals to self-help groups, natural support and other resources as needed.
• Assist with linking clients with community support systems and agencies and in obtaining benefits for which they may be qualified: insurance, housing, treatment, representative payee, legal services, medical services, education and employment.
• Maintain careful documentation of contacts and communication to maintain quality services. Complete all required documentation in compliance with agency policy.
• Work as a liaison between agency and other relevant providers and teams to coordinate care for referred clients.
• Assist with scheduling and providing transportation to and from appointments.
• Maintains documentation in compliance with agency and program standards.
• Participates in staff meetings, supervision, training and other meetings as assigned.
• Establish knowledge of cultures and communication styles associated with various groups, particularly oppressed groups, to provide culturally sensitive and competent care.
• Provides crisis intervention and support as clinically indicated.
• Additional duties as required.

Education

Bachelor’s degree in human services-related field

Job description

JOB TITLE: Care Coordinator

EMPLOYMENT TYPE: Full-time, 40 hours/wk

SCHEDULED HOURS: Monday, Wednesday 12PM-8PM, Tuesday, Thursday, Friday 9AM-5PM

PROGRAM/LOCATION: Rose Center, Norwich

PC#: 2852

ABOUT THE PROGRAM: ROSE CENTER

The Rose Center program provides short-term, intensive behavioral health support in a residential setting to youth experiencing acute emotional or psychiatric crises. The program focuses on rapid de-escalation, stabilization, and connection to ongoing care through a collaborative, trauma-informed approach. Services include comprehensive assessment, individualized treatment planning, therapeutic interventions, and coordination with families, schools, and healthcare providers to ensure a safe and supported transition to the appropriate level of care.

ABOUT THE POSITION

Duties & Responsibilities

• Participate as member of multi-disciplinary treatment team
• Track and coordinate client intake, discharge, services and referrals as applicable
• Provide assistance to team including coordination of treatment planning and providing daily triage.
• Educate and link individuals to self-help groups, natural support and other resources as needed.
• Assist with linking clients with community support systems and agencies and in obtaining benefits for which they may be qualified: insurance, housing, treatment, representative payee, legal services, medical services, education and employment.
• Maintain careful documentation of contacts and communication to maintain quality services. Complete all required documentation in compliance with agency policy.
• Work as a liaison between agency and other relevant providers and teams to coordinate care for referred clients.
• Assist with scheduling and providing transportation to and from appointments.
• Maintains documentation in compliance with agency and program standards.
• Participates in staff meetings, supervision, training and other meetings as assigned.
• Establish knowledge of cultures and communication styles associated with various groups, particularly oppressed groups, to provide culturally sensitive and competent care.
• Provides crisis intervention and support as clinically indicated.
• Additional duties as required.

QUALIFICATIONS

Education: Bachelor’s degree in human service-related field required. Experience may be accepted in lieu of education for some positions. Experience: A minimum of two years’ related experience preferred. Licensure/Certification/Registration: Valid driver’s license required. Training: Complete any program specific training required. Complete required annual agency trainings. CPR/First-Aid Certification may be required within 6 months of hire.

Why Join CHR?

Be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

• Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance premiums with added discounts on pet, home and auto!
• Tuition reimbursement and professional development programs, including exclusive tuition discounts for CHR employees at several local colleges/universities
• Career development opportunities! FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring offered at several program
• Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
• Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!

And so much more! (Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility)

COMPENSATION*

$20.30/hr minimum-$28.71/hr maximum*

• Actual rates within this range are determined at the time of offer and are based on relevant experience, as well as adherence to our internal equity policy. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.