Crisis Behavioral Specialist: 911 & Field Intervention

HOTBHN; Waco, Northern (TX, KY); Hybrid; USD 52,000 - 61,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Short Term Disability

Employee Assistance Program

Payroll Direct Deposit

12 paid Holidays per year

Excellent 401K retirement plan

Job summary

Heart of Texas Region Behavioral Health Network is recruiting a 911 Crisis Behavioral Specialist to screen and support individuals in behavioral health crisis. The role emphasizes trauma-informed, equitable care, with rapid de-escalation and field assessments alongside law enforcement partners.

You will conduct crisis assessments, provide referrals, and ensure follow-up while coordinating with CAD and telehealth tools.

Qualifications

• Experience providing behavioral health services for persons with severe and persistent mental illnesses.
• Bachelor's or Master's degree in behavioral, social sciences, humanities, or education; required.

Responsibilities

• Provide crisis screening via phone and in the community.
• De-escalate during crises and provide 24-hour follow-up calls.
• Assess risk and determine urgency for intervention.
• Provide referrals and follow-up on identified needs.
• Enter clinical documentation and collaborate with licensed clinicians.

Skills

Crisis assessment skills

Trauma-informed care

Time management

Effective communication

Community outreach

Education

Bachelor's degree

Master's degree

Behavioral sciences

Humanities

Job description

Heart of Texas Region Behavioral Health Network is recruiting a 911 Crisis Behavioral Specialist to screen and support individuals in behavioral health crisis. The role emphasizes trauma-informed, equitable care, with rapid de-escalation and field assessments alongside law enforcement partners.

You will conduct crisis assessments, provide referrals, and ensure follow-up while coordinating with CAD and telehealth tools.