CRIMINAL JUSTICE COORDINATION - SCF SUPERVISION OFFICER, INTERMEDIATE (GRANT-FUNDED)

County of El Paso; El Paso (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

County of El Paso is seeking a Swift Certain Fair (SCF) Supervision Officer to supervise DWI defendants and manage casework under the SCF grant. The role ensures compliance with release conditions and provides timely information to courts and attorneys.

Responsibilities include monitoring court compliance, coordinating services, and performing assessments while collaborating with social agencies; bilingual (English-Spanish) preferred and occasional non-standard hours may apply.

Qualifications

• Knowledge of community services and resources for this target population.
• Experience in casework, counseling, or customer service with good interviewing skills.
• Understanding PR bond requirements and court processes.
• Excellent interpersonal and written/oral communication.
• Ability to plan, organize and manage several tasks under pressure.

Responsibilities

• Supervise those released on personal recognizance or with release bond conditions.
• Monitor compliance with court orders; coordinate services and follow up as needed.
• Refer and follow up with persons released to ensure attendance at court dates.
• Administer drug/alcohol screening and schedule urine sample collection.
• Appear in court and report on supervision performance.
• Coordinate mental health treatment verification and rehabilitation participation.
• Monitor and respond to alcohol monitoring device violations.
• Collaborate with social agencies and contribute to program improvements.
• Attend meetings, trainings, and stay updated on field trends.
• Maintain high ethical standards and conduct; assist in team building and mentoring.
• Substitute for supervisor during absences; provide excellent customer service.

Skills

Interviewing skills

Customer service

Case management

Counseling principles

PR bond requirements

Interpersonal communication

Time management

Report writing

Statistics

Microsoft Office

Windows OS

Public safety liaison

Education

Bachelor's degree in Criminal Justice, Psychology, Social Work, or related field

Tools

Windows

Microsoft Office

Job description

*Please note: This is a grant-funded position.*

Acceptable Experience and Education

Bachelor’s degree in Criminal Justice, Psychology, Social Work, or a related field, and two (2) years of full-time experience in casework, counseling, or customer service with good interviewing skills

Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certificates and Licenses Required.

Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

Must be National Association of Pretrial Service Agencies (NAPSA) Certified within three (3) months of hire.

Essential Duties:

Supports the department’s mission of enhancing public safety, court appearance and the efficient and effective use of the jail pretrial;

Supervises those who are released with a personal recognizance bond or with conditions of release bond and is enrolled in the Swift, Certain, Fair program;

Monitors compliance with court orders, coordinates services, and recommends additional court action as necessary;

Makes necessary referrals and follow-up of persons released on personal bond or conditions of bond / release to include ensuring clients attend scheduled appointments and court dates; Reminds defendants of court dates by phone, in person or by other electronic means; documents and tracks relevant data;

Conducts a variety of assessments and/or provides drug alcohol screening; schedules the collection of urine samples and administers breathalyzer tests, as necessary, in accordance with established department guidelines;

Appears regularly in court and presents to judges regarding defendant supervision performance, PR bonds, or other court-related matters;

Is responsible for verifying compliance for mental health, including making phone calls to various entities that will confirm the individual is complying with treatment; Coordinates clients’ participation in rehabilitative efforts and provides follow up;

Monitors defendant compliance with alcohol monitoring devices; ensures prompt follow-up on violations of such devices in accordance with the SCF program parameters;

Works in close collaboration with social agencies underlying client welfare;

Assists as directed in the development and improvement of SCF grant program and procedures;

Attends and participates in meetings, trainings, orientations, and information sessions;

Stays abreast of new trends and innovations in the field;

Maintains a high level of honesty, integrity, and ethics both on and off duty, complying with all county and department policies; remains arrest-free and complies with local, state, and federal laws or ordinances;

Maintains a positive team atmosphere and works well with others; participants in team building exercises and nurtures positive relationships with colleagues and coworkers;

Substitutes, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;

Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and

Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.

Other Important Duties*

Performs other duties as assigned.

Works weekends or evenings as scheduled.

Travels to and from court and other collateral travel with little or no notice, as assigned.

As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.

Summary of Position

The Swift Certain Fair (SCF) Supervision Officer works with the Swift, Certain Fair Dual Diagnosis grant providing Driving While Intoxicated (DWI) defendants with appropriate supervision, case management, and support services to ensure compliance with conditions of their release and the program. Officers provide the El Paso County courts and relevant attorneys with accurate and timely information regarding a defendant’s performance while on bond and in the program.

Organizational Relationships

Reports to: SCF Senior Supervision Officer

Directs: This is a non-supervisory position

Other: Has frequent contact with individuals who are criminally accused but who have not yet gone to trial, Mexican Consulate, local, state, and federal agencies social agencies, law enforcement agencies, general public, criminal courts and their staff and other county employees.

Minimum Requirements: Knowledge, Skills, and Abilities

Knowledge of: Community services and resources for this target population; social work in a corrections agency; casework and counseling principles; PR bond requirements; the principles and practices of effective customer service; principles and practices of training; English usage, grammar, punctuation, and spelling; techniques for effective interpersonal communications; modern office procedures, methods, and computer equipment to include Windows and Microsoft based products.

Skill/Ability to: be able to defend self against danger when performing duties at all times have mobility within an office and detention facility environment; be able to visually identify clients; be able to handle high levels of stress; be able to rationally prioritize tasks and exercise independent judgment in making decisions and recommendations; be able to initiate and maintain legible documentation on continual basis; be able to plan and execute work both independently and as a team member; display an ability to prioritize and manage several tasks; display a high degree of self-motivation; understand report writing and statistics; time management; operate personal computer using standard office operating software and general office equipment; prepare and maintain records; maintain filing systems; communicate effectively both orally and in writing; be dependable; schedule, and train; to deal with the public courteously and effectively; establish and maintain cooperative and effective relationships with those contacted during the course of work; Pass a Criminal Background Check; Bilingual (English-Spanish) preferred;

Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:

• Demonstrate regular and reliable attendance;
• Work well with others and participate fully in a team-oriented environment;
• Interface with other employees and customers in a courteous and respectful manner;
• Maintain strict confidentiality;
• Project positive support of their department and all county organizations at all times; and,
• Maintain and enhance the County’s commitment to customer service excellence