Crew Resources Data & Systems Administrator

Endeavor Air; Minneapolis (MN); On-site; USD 54,000 - 63,000; Full time

Benefits offered by this job

Free travel privileges

Comprehensive medical/dental/vision

401(k) with company match

Performance rewards program

Life and AD&D Insurance

Job summary

Endeavor Air, a Delta Connection carrier based in Minneapolis, seeks a Crew Resources Program Administrator to provide systems administration, data management, and analysis for the Crew Resources team. You will serve as the liaison for data initiatives and maintain crew resource systems.

You will coordinate with operational analytics, audit data records, and support pay systems while partnering across Flight Operations, Inflight, and Crew Services to ensure policy alignment and reliable

Qualifications

• Bachelor’s degree or equivalent experience.
• 2 years of experience in a systems administrator and/or analyst role.
• Knowledge of airline operations and labor contract interpretation.
• Reliable and self-motivated.
• Analytical, interpretive, and organizational skills.
• Ability to multitask efficiently and effectively to meet deadlines.
• Interpersonal, written, and verbal communication skills and able to work with all levels of an organization.
• PC proficient in Microsoft Office software, specifically Word, Excel, Outlook, and PowerPoint.
• Experience with Rainmaker Business Intelligence preferred.
• Experience with data visualization software preferred (such as Tableau).

Responsibilities

• Serve as business liaison for crew resources department to coordinate efforts for data analysis, integration, and utilization.
• Responsible for the system maintenance, administration, and data management of crew resource systems (Rainmaker BI, Sabre/CAE data).
• Serve as subject matter expert for the Crew Resources team for the integration and management of current crew resource database(s) into the company data warehouse.
• Coordinate with Operational Analytics on processes and procedures for operational use of various Rainmaker BI modules.
• Research and log reported issues with the Rainmaker BI and Crew Pay Systems, coordinating a resolution with vendor.
• Coordinate system updates and programming releases with other departments as needed.
• Ensure accuracy of essential data records through periodic audits of various databases.
• Coordinate with Flight Operations, Inflight, Crew Planning, and Crew Services to ensure coding and procedures are in place to support the union contracts, FAR requirements, Company and departmental policies.
• Create data mining queries from system databases and generate reports for comprehensive analysis.
• Prepare daily, weekly, monthly, and/or ad hoc status reports for management team.
• Assist Crew Pay team as needed to implement enhanced auditing procedures, conduct systems training, and provide crewmember support.
• Computer work, in a typical office environment sitting for the majority of the day.
• Other duties as assigned.

Skills

Systems administration

Data analysis

Data management

Liaison/coordination

Analytical thinking

Education

Bachelor’s degree or equivalent experience

Tools

Rainmaker BI

Tableau

Job description

Endeavor Air, a Delta Connection carrier based in Minneapolis, seeks a Crew Resources Program Administrator to provide systems administration, data management, and analysis for the Crew Resources team. You will serve as the liaison for data initiatives and maintain crew resource systems.

You will coordinate with operational analytics, audit data records, and support pay systems while partnering across Flight Operations, Inflight, and Crew Services to ensure policy alignment and reliable