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Chick-fil-A in the Norfolk area is seeking a Front of House Team Member to help deliver a welcoming dining experience during Breakfast, Lunch and Dinner rushes. You will take orders, interact with guests, and work with a friendly team to keep service fast and accurate.
You’ll stand for long periods, stay flexible with shifts, and follow Chick-fil-A policies while contributing to a positive, community-focused workplace.
At Chick-fil-A, the Crew Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.