Crew Member3

Chick-fil-A; Norfolk (VA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Competitive pay

Health care options

Sunday closure

Job summary

Chick-fil-A invites you to join our Front of House team, where a friendly dining experience begins with you. As a Crew Member, you’ll take orders, assist guests, and help maintain a spotless dining area while delivering signature Chick-fil-A service.

We offer flexible scheduling, opportunities for growth, and a welcoming, team‑driven environment. All team members contribute to a fast-paced, positive culture, with Sundays closed and competitive pay.

Qualifications

• Must be 16+ years or older.
• Available to work at least 3 days per week.
• Reliable transportation.
• Willing and able to work a flexible schedule, including Saturdays.
• Ability to lift and carry 20 lbs regularly.
• Ability to stand for long periods.

Responsibilities

• Taking customer orders and ensuring order accuracy.
• Smile and make eye contact while speaking enthusiastically.
• Multitask quickly and thoroughly.
• Be team-oriented, adaptable, dependable, with a strong work ethic.
• Stand and move around for several hours.
• Communicate effectively with guests and team members.
• Adhere to Chick-fil-A rules and dress code.

Skills

Customer service

Teamwork

Flexibility

Communication

Multitasking

Job description

At Chick-fil-A, the Crew Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.

Position Type:

• Full-time and Part-time

Front of House Team Member Responsibilities:

• Taking customer orders and ensuring order accuracy
• Smile and create eye contact while speak enthusiastically
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Must be 16+ years or older
• Must be available to work at least 3 days per week
• Must have reliable transportation
• Be willing and able to work a flexible schedule, being available to work Saturdays
• Have the ability to lift and carry 20 lbs on a regular basis
• Have the ability to stand for long periods of time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Health care options available

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.