Crew Member: Fast-Paced Treats & Customer Service

Dairy Queen; Birch Run (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Dairy Queen in Michigan is seeking a Crew Member/Chill Staff to deliver exceptional customer service in a fast-paced setting. You will assemble and present orders, stock and clean the restaurant areas, and maintain safety standards.

Report to Management Staff and Shift Leaders; join a team focused on consistent quality, cleanliness and value for every customer. Physical tasks and varied shifts are required.

Qualifications

• Must be able to lift up to 50 pounds and stand for long periods.
• Ability to work in a high-volume, fast-paced environment.
• Strong communication and customer service skills.

Responsibilities

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a "team" member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks.
• Occasional need to be out of building for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Skills

Customer service

Communication

Teamwork

Safety procedures

Tools

Restaurant equipment operation

Job description

Dairy Queen in Michigan is seeking a Crew Member/Chill Staff to deliver exceptional customer service in a fast-paced setting. You will assemble and present orders, stock and clean the restaurant areas, and maintain safety standards.

Report to Management Staff and Shift Leaders; join a team focused on consistent quality, cleanliness and value for every customer. Physical tasks and varied shifts are required.