Guest Experience Crew Member — Treats & Service

Dairy Queen; Sterling Heights (MI); On-site; USD 15,154,000 - 19,286,000; Full time

Job summary

Dairy Queen in Sterling Heights, MI is seeking a positive Crew Member/Chill Staff to deliver exceptional customer service and ready-to-serve treats in a fast-paced environment.

You will assemble and present completed orders, stock and maintain all customer areas, and follow restaurant safety and health code standards. This role emphasizes teamwork, reliability, and strong communication to ensure customer satisfaction.

Qualifications

• Ability to provide friendly, fast, accurate service in a high-volume setting.
• Comfort with handling food and maintaining cleanliness and safety.
• Ability to read order monitors and coordinate with team.

Responsibilities

• Communicate clearly with coworkers to ensure correct orders are served.
• Prepare treat products following safety standards quickly and accurately.
• Maintain cleanliness and stock areas to health code standards.
• Operate and maintain restaurant equipment safely.
• Be a team member to ensure quality, service, cleanliness and value for customers.
• Restock and rotate products and complete prep work for chill area.
• Break down and clean the chill area at day end and perform other duties as required by management.

Skills

Customer service

Teamwork

Communication

Fast-paced environment

Tools

Order monitors

Job description

Dairy Queen in Sterling Heights, MI is seeking a positive Crew Member/Chill Staff to deliver exceptional customer service and ready-to-serve treats in a fast-paced environment.

You will assemble and present completed orders, stock and maintain all customer areas, and follow restaurant safety and health code standards. This role emphasizes teamwork, reliability, and strong communication to ensure customer satisfaction.