Crew Member - Day Shift

Jersey Mike's Subs; Bartlett (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Jersey Mike’s Subs in Bartlett, TN is seeking a Day Shift Crew Member with leadership responsibilities to coach teammates, ensure fast-friendly service, and uphold food safety standards.

You’ll manage opening tasks, assist with cash handling, monitor quality, and set the example for teamwork, urgency, and hospitality while maintaining a clean, efficient operation.

Qualifications

• Experience leading a shift or supervising a team is preferred.
• Ability to coach teammates and maintain high standards.
• Strong communication and leadership skills in a fast-paced environment.

Responsibilities

• Provide friendly, fast, and accurate customer service
• Ensure sandwiches and other menu items are prepared according to Jersey Mike’s standards
• Maintain a clean, organized, and food-safe restaurant
• Handle opening and daytime shift responsibilities
• Assist with cash handling and register procedures
• Monitor food quality, portioning, and product freshness
• Handle customer concerns professionally
• Support management with inventory, prep, and daily restaurant operations
• Set the example for teamwork, urgency, cleanliness, and hospitality

Skills

Leadership

Customer service

Team coordination

Communication

Job description

Day Shift Crew Member – Jersey Mike’s Subs

Jersey Mike’s Subs is hiring a crew member for our day shift!

We’re looking for a dependable, energetic, and experienced restaurant professional who knows how to lead a team, provide outstanding customer service, and keep a busy restaurant running smoothly.

Restaurant experience is required. This is a leadership position, so we are looking for someone who is comfortable taking charge, coaching team members, maintaining high standards, and leading by example.

Responsibilities

• Provide friendly, fast, and accurate customer service
• Ensure sandwiches and other menu items are prepared according to Jersey Mike’s standards
• Maintain a clean, organized, and food-safe restaurant
• Handle opening and daytime shift responsibilities
• Assist with cash handling and register procedures
• Monitor food quality, portioning, and product freshness
• Handle customer concerns professionally
• Support management with inventory, prep, and daily restaurant operations
• Set the example for teamwork, urgency, cleanliness, and hospitality

Requirements

• Previous shift leader, key holder, supervisor, or restaurant leadership experience is strongly preferred
• Must be dependable and able to work scheduled day shifts consistently
• Strong communication and leadership skills
• Comfortable working in a fast-paced restaurant environment
• Positive attitude and strong work ethic
• Must understand the importance of food safety and restaurant cleanliness
• Ability to stand for extended periods and perform normal restaurant duties

What We’re Looking For

The right candidate is someone who doesn’t need to be constantly supervised. You see what needs to be done, take initiative, and help your team succeed. You understand that great leadership means working alongside your team while also making sure standards are being met.

If you have restaurant experience, enjoy working with people, and are ready to take on a leadership role with Jersey Mike’s Subs, we’d love to hear from you.