Crew Member

Dunkin 7519 5th; New York (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

Dunkin 7519 5th is seeking Crew Members to deliver great guest experiences. You will prepare products to standard, work as part of a team, and keep areas clean and welcoming. The role emphasizes quick service, accuracy in cash handling, and friendly interactions.

As a Crew Member, you will follow recipes, maintain brand standards, and support training of teammates. This entry-level position offers exposure to fast-paced operations in a New York shop and the chance to grow with the brand.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment.

Responsibilities

• Greet guests and serve products with enthusiasm.
• Follow recipes and standards to ensure quality.
• Keep workstation clean and organized.
• Assist team and communicate with store manager.
• Adhere to safety, cash handling, and brand policies.

Skills

Fluent English

Money handling

Equipment operation

Job description

Job Summary

Crew Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities

Team Environment

• Communicate appropriately with team members, treating others fairly and with respect.
• Communicate any concern relative to completing any job assignment to the store manager.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction

• Hold guests as the highest priority and ensure each guest is highly satisfied with his/her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Qualifications

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.

We use eVerify to confirm U.S. Employment eligibility.

Compensation: Minimum Wage