Crew Member

Jersey Mike's Subs; Rocky Mount (VA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Free regular size sandwich and drink refills

Health, vision, and dental insurance packages

Paid Training

Job summary

6109 Jersey Mike's Rocky Mount is seeking Shift Leaders and Crew Members to deliver outstanding customer service in a fast-paced environment. The role doesn't require prior experience, offering an opportunity to start a career in the food industry. Responsibilities include operating the POS system, providing excellent service, maintaining cleanliness, and assisting in food preparation. Compensation ranges from $15 to $20 per hour, including tips, with additional benefits like free meals. Join us and create memorable experiences for our guests!

Qualifications

• Must be 16 years of age or older.
• No prior experience required.
• Ability to communicate effectively with guests and employees.

Responsibilities

• Provide exceptional customer service.
• Operate POS system and cash register accurately.
• Maintain cleanliness and sanitation standards.

Skills

Customer service

POS operation

Food handling

Communication

Menu knowledge

Job description

Jersey Mike's Subs is looking for Shift Leaders or Crew Members

Compensation/Benefits

• $15-20 per hour total compensation includes $13/hour base pay + tips (base pay determined by position applied for and experience/qualifications. $15 per hour minimum for entry-level with zero experience or qualifications)
• Free regular size sandwich plus free drink refills each shift
• Health, vision, and dental insurance benefit packages available
• Paid Training in our own Training Facility.
• No experience necessary
• Closed on Easter, Thanksgiving, and Christmas

Qualifications and Responsibilities

• Must be 16 years of age or older due to equipment age-restrictions.
• Provide exceptional customer service by greeting and assisting guests in a friendly manner.
• Operate POS system and cash register accurately for transactions.
• Handle food with care and follow proper food handling procedures.
• Maintain cleanliness and sanitation standards in the restaurant.
• Assist with basic food preparation tasks as needed.
• Uphold company policies and procedures to ensure a smooth operation.
• Learn and adapt to different roles within the restaurant environment.
• Participate in both Training Center programs, typically Wednesday and Thursday evening from 5:30pm-8:30pm (Training Center is in the back of our Jersey Mike's located at 11413 Midlothian Turnpike)

Key Competencies

• Demonstrate excellent menu and product knowledge
• Desire to improve self and skill sets
• Able to communicate effectively with guests, as well as employees, and have an awesome personality
• Ability to meet schedule requirements and be a reliable performer

Physical Demands

• Capability to stand for long periods of time on hard surfaces
• Frequent bending, stooping, and lifting
• Frequent, repetitive motion of shoulder and elbow to operate the slicer (if 18 and older only)
• Be able to lift 20 pounds frequently and up to 50 pounds occasionally

Summary

As a team member at Jersey Mike's, you will be essential in delivering outstanding customer service and ensuring a smooth operation within our fast-paced environment. You will utilize core skills such as POS operation, cash handling, and food service to assist customers and maintain a clean workspace. No prior experience is required, making this an excellent opportunity for those looking to start a career in the food industry. Your enthusiasm for serving others and willingness to learn will be key to your success in this role. Join us in creating memorable experiences for our guests!