Crew Member

Jersey Mike's Willow Lawn; Richmond (VA); On-site; USD 167,000 - 223,000; Part time

Benefits offered by this job

Free sandwich and drink refills during shifts

Health, vision, and dental insurance packages

Paid training in Training Facility

Job summary

Jersey Mike's Willow Lawn in Richmond, VA is seeking Shift Leaders or Crew Members to deliver outstanding customer service in a fast-paced environment. This role provides essential support, operating POS systems and ensuring cleanliness in the restaurant.

Compensation ranges from $15 to $20 per hour, including tips, with no prior experience necessary. Ideal candidates should demonstrate excellent communication skills and a willingness to learn. Join us to create memorable experiences for our guests!

Qualifications

• Must be 16 years of age or older.
• Provide exceptional customer service.
• Ability to follow food handling procedures.

Responsibilities

• Greet and assist guests in a friendly manner.
• Operate the POS system and cash register.
• Assist with basic food preparation tasks.

Skills

Exceptional customer service

POS system operation

Food handling procedures

Cleanliness and sanitation standards

Adaptability in roles

Job description

Jersey Mike's Subs is looking for Shift Leaders or Crew Members

Compensation/Benefits

• $15-20 per hour total compensation includes $13/hour base pay + tips (base pay determined by position applied for and experience/qualifications. $15 per hour minimum for entry-level with zero experience or qualifications)
• Free regular size sandwich plus free drink refills each shift
• Health, vision, and dental insurance benefit packages available
• Paid Training in our own Training Facility.
• No experience necessary
• Closed Easter, Thanksgiving, and Christmas

Qualifications/Responsibilities

• Must be 16 years of age or older due to equipment age-restrictions.
• Provide exceptional customer service by greeting and assisting guests in a friendly manner.
• Operate POS system and cash register accurately for transactions.
• Handle food with care and follow proper food handling procedures.
• Maintain cleanliness and sanitation standards in the restaurant.
• Assist with basic food preparation tasks as needed.
• Uphold company policies and procedures to ensure a smooth operation.
• Learn and adapt to different roles within the restaurant environment.
• Participate in both Training Center programs, typically Wednesday and Thursday evening from 5:30pm-8:30pm (Training Center is in the back of our Jersey Mike's located at 11413 Midlothian Turnpike)

Key Competencies

• Demonstrate excellent menu and product knowledge
• Desire to improve self and skill sets
• Able to communicate effectively with guests, as well as employees, and have an awesome personality
• Ability to meet schedule requirements and be a reliable performer

Physical Demands

• Capability to stand for long periods of time on hard surfaces
• Frequent bending, stooping, and lifting
• Frequent, repetitive motion of shoulder and elbow to operate the slicer (if 18 and older only)
• Be able to lift 20 pounds frequently and up to 50 pounds occasionally

Summary

As a team member at Jersey Mike's, you will be essential in delivering outstanding customer service and ensuring a smooth operation within our fast-paced environment. You will utilize core skills such as POS operation, cash handling, and food service to assist customers and maintain a clean workspace. No prior experience is required, making this an excellent opportunity for those looking to start a career in the food industry. Your enthusiasm for serving others and willingness to learn will be key to your success in this role. Join us in creating memorable experiences for our guests!