Crew Member

Ontario Trillium Foundation; Peabody (MA); On-site; USD 16,531 - 20,664; Part time

Job summary

Tropical Smoothie Café in Peabody, Massachusetts is seeking a Crew Member to join our team. This entry-level position requires individuals who are 18 years or older with open availability. Crew Members provide exceptional customer service while preparing and serving fresh food and smoothies. Responsibilities include maintaining sanitation standards, operating the register, and cleaning the cafe. Enjoy a fun, fast-paced environment with no fryers. Restaurant experience is preferred. Join us to inspire a healthier lifestyle!

Qualifications

• 18 years or older with open availability.
• Legally able to work within State and Federal guidelines.
• Preferred restaurant experience.

Responsibilities

• Interact with crew members and customers using 'Tropitude'.
• Deliver unparalleled hospitality to customers.
• Prepare ingredients for food and smoothies.
• Assemble and serve fresh food and smoothies.
• Follow sanitation practices for food handling.
• Clean and organize kitchen and dining areas.
• Operate the register and handle cash.
• Follow safety and security policies effectively.

Skills

Customer service skills

Ability to work in a fast-paced environment

Positive attitude

Multi-tasking

Job description

Crew Member (Entry Level)

Preferred: 18 years or older with open availability.

Summary of Responsibilities

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are Smart, have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Crew Member.

Essential Functions

• Interacts with crew members and customers using ‘Tropitude’ (Tropitude is our mojo and what makes Tropical Smoothie Café fun and different). It means having energy and creating a positive atmosphere.
• Delivers ‘Unparalleled Hospitality’ to each customer that visits our café. Must have excellent customer service skills.
• Prepares ingredients for our food and smoothies.
• Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes’ standards.
• Uses our sanitation practices to handle and prepare food.
• Sets up and monitors food and smoothie work stations.
• Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the cafe.
• Follows the steps to operate the register including taking customer orders, accurately handling cash, and being responsible for the drawer.
• Follows all safety and security policies set by the brand.
• Performs any additional tasks necessary to run the cafe.

Required Experience

• Legally able to work within the State and Federal guidelines.
• Preferred restaurant experience.

Physical Requirements

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice, or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.

Working Conditions

• Most shifts are between four and eight hours, but this may vary.
• Crew Members can expect to have some early mornings, late evenings, weekend, and/or holiday hours.
• Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
• Fun, fast paced, upbeat environment with no fryers!