Crew Member

Surcheros; Nashville (TN); On-site; USD 16,531 - 22,041; Full time

Job summary

A restaurant chain is looking for a qualified Crew Member in Nashville, Tennessee. The role involves greeting customers, preparing food, and managing transactions efficiently. Candidates should have strong communication skills and preferably previous experience in a kitchen or restaurant environment. The position requires basic math skills for cash handling and a passion for providing excellent customer service. Enthusiasm for food, especially Tex-Mex, is a plus!

Qualifications

• Minimum age of 16 required.
• Previous experience in a kitchen or restaurant is preferred.
• Must have strong communication skills.

Responsibilities

• Greet customers and prepare food items.
• Maintain cleanliness of all areas.
• Provide excellent customer service.

Skills

Communication skills

Time management

Customer service

Basic math skills

Education

16 years or older

Tools

POS systems

Cash register

Job description

This position participates in Tip Share. The tips are in addition to the advertised hourly wage.

Crew Member Job Description

We are looking for a qualified and responsible Crew Member/Cashier to manage all transactions with our guests efficiently and accurately.

A good job candidate is a person who knows their way around a cash register and can easily operate it. Their main responsibilities include taking orders, preparing food, stocking the line, accepting payments, providing receipts, making sure all transactions run smoothly and every guest is satisfied with the service and the dining room and line are clean and in good order.

The Crew Member we would like to employ must be able to interact with our guests in a friendly manner, and provide assistance should anyone require it. Excellent communication skills are paramount to help us continue to delight our guests and provide them with an outstanding experience.

A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.

Responsibilities of a Crew Member

• Greeting customers when entering and leaving the premises
• Prepare and cook food items according to recipes and quality standards
• Maintain the cleanliness of the kitchen area, dining room, restrooms, and service area
• Assist with inventory management and restocking supplies
• Provide excellent customer service by taking orders, answering questions, and resolving complaints
• Follow all food safety and sanitation guidelines
• Managing transactions using a cash register
• Collaborate with team members to ensure efficient operations
• Entering orders and making sure pricing and quantities are accurate
• Accepting payments in cash and credit card transactions
• Providing change and receipts
• Alerting managers of any returns and refunds, and resolving customer complaints
• Bagging and wrapping purchased goods for safe transport
• Take out trash whenever necessary
• Upselling and cross-selling when appropriate

Crew Member Job Requirements

• Minimum 16 years old
• Previous experience in a kitchen or restaurant setting is preferred
• Experience with POS systems and cash registers
• Strong time management skills to prioritize tasks in a fast-paced environment
• Basic culinary knowledge and understanding of food preparation techniques
• Ability to perform basic math calculations for cash handling and inventory management
• Basic computer knowledge
• Excellent communication skills
• Ability to effectively resolve complaints

WHAT YOU BRING

• Be a role model of the FRESH Core Values, including all communication.
• Educate yourself, practice, and uphold all company policies and procedures.
• Be dependable, people oriented, and flexible.

MAKE SURE YOU

• Like food. Bonus if Tex-Mex is your favorite.
• Guest focused mentality—like, seriously, we LOVE our guests!
• Friendly personality and can role model that to other team Members.
• Strong communication skills with the ability to clearly communicate with Managers, Team
• Enjoy jumping in and helping out where needed.
• Are passionate about being involved in your community and helping it prosper.
• Well organized and self-motivated.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.