Crew Member

Culver; Marquette (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Evening/Closing shift differential

Vacation time

Monthly attendance bonus

Referral bonuses

Wage increase every 6 months

Flexible shifts

Job summary

Culver's of Marquette is seeking a Crew Member to deliver personalized guest service and support daily restaurant operations. You will help guests with product knowledge, maintain cleanliness, and follow food safety practices to ensure high standards.

This role emphasizes teamwork, accuracy, and a friendly attitude. We offer evening/closing shift differential, vacation time, monthly bonuses, and wage increases every 6 months.

Qualifications

• Flexible schedule required.
• Reading and writing skills required.
• Communicates with guests, team and management.
• Maintains a sense of urgency in fast-paced environment.
• Demonstrates trained food safety knowledge.

Responsibilities

• Provides excellent guest service and hospitality.
• Follows restaurant policies on attendance and conduct.
• Assists guests with product knowledge and promotions.
• Follows safety standards and proper food safety practices.

Skills

Flexible schedule

Reading and writing

Guest and team communication

Sense of urgency

Food safety knowledge

Job description

Now Hiring: Crew MemberCompensation: $14 per hour - $16 per hourLocation: Culver's of Marquette, MIEvening/Closing shift differentialVacation timeMonthly attendance and referral bonusesWage increase opportunities every 6 monthsFlexible shifts to fit your lifestyleCareer advancement opportunitiesDiscounts for your Culver’s cravingsJob SummaryProvides personalized, exceptional guest service ensuring that every guest who chooses Culver’s leaves happy.Essential FunctionsConsistently provides excellent guest service and hospitality.Demonstrates proper personal hygiene and food safety practices consistently.Maintains a neat, well-groomed uniformed appearance.Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.Assists guests with product knowledge and promotional information upon request accurately.Follows company safety standards at all times and looks out for the safety of other team members and guests.Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.Handles guest comments promptly and courteously.Performs primary position responsibilities timely and accurately.Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.Performs back-up support accurately and timely after secondary responsibilities are accomplished.Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.Answers the telephone courteously and professionally, within three rings.Prepares quality products while maintaining: portion control and presentation within service goal times.Attends all team member meetings.QualificationsFlexible scheduleReading and writing skills requiredCommunicates with guests, team and managementMaintains a sense of urgencyDemonstrates trained food safety knowledgePhysical AbilitiesStand: ConstantlyWalk: ConstantlySit: OccasionallyHandling: ConstantlyLift / carry 10 lbs or less: ConstantlyLift / carry 11–20 lbs: ConstantlyLift / carry 21–50 lbs: FrequentlyLift / carry 51–100 lbs: OccasionallyTeam Member Performance Success FactorsCommunication: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.Change Management: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.Decision Making & Problem Solving: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.Innovation & Creativity: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.Planning: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.Cooperation: Supports fellow team members and is cooperative in providing excellent guest service.Quality of Work: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.Accountability: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated.This job application is for a position in a restaurant owned and operated by an independent franchisee, not Culver Franchising System, Inc. This means the independent franchisee controls and is solely responsible for the employment policies and practices for this location including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Culver Franchising System, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired or considered for employment. If you are hired for this job posting, the independent franchisee will be your employer.