Crew Member

Workstream; Elkin (NC); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

On-the-job training

Growth from within

Free meals

Employee discounts

Medical benefits

401k match

Referral bonus

Job summary

Dunkin in Elkin, NC is seeking Crew Members to join our team. You will deliver friendly guest experiences, prepare products to Brand standards, and operate in a fast-paced environment with enthusiasm.

Join a team that values growth, on‑the‑job training, and flexible scheduling. Responsibilities include safe operation of equipment, accurate transactions, and maintaining a clean workspace while promoting brand initiatives.

Qualifications

• Basic computer skills required.
• Capable of counting money and making change.
• Able to operate restaurant equipment and follow safety guidelines.
• Strong guest focus and teamwork.
• Good problem-solving and communication skills.

Responsibilities

• Work well and interact with others respectfully.
• Respond positively to coaching and feedback.
• Communicate with team members.
• Learn and execute multiple tasks.
• Follow Brand standards, recipes and systems.
• Handle POS transactions and payments with accuracy.

Skills

Basic computer skills

Counting money

Restaurant equipment

Guest focus

Problem solving

Tools

POS system

Job description

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We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

• Flexible scheduling to meet your needs


• Paid on the job training provided


• Growth potential we promote from within


• Free meals and employee discounts


• Medical benefits and 401k with employer match


• Employee referral program up to $100 cash

Summary:

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests needs and give them a reason to come back.

Responsibilities Include:

• Work well and interacts with others respectfully


• Respond positively to coaching and feedback


• Communicate with team members


• Able to learn and execute multiple tasks


• Operational Excellence


• Resolve guest issues


• Follow Brand standards, recipes and systems


• Follow safety, food safety and sanitation guidelines; comply with all applicable laws


• Maintain clean and neat work environment


• Profitability


• Execute restaurant standards and marketing initiatives


• Handle POS transactions and payments with accuracy


• Prepare and deliver all products according to Brand standards


• Skills/Qualifications


• Basic computer skills


• Capable of counting money and making change


• Able to operate restaurant equipment (minimum age requirements may apply)


• Guest Focus


• Understands and exceeds guest expectations, needs and requirements


• Develops and maintains guest relationships


• Displays a sense of urgency with guests


• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through


• Resolves guest concerns by following Brand recommended guest recovery process


• Passion for Results


• Sets and maintains high standards for self and others, acts as a role model


• Consistently meets or exceeds goals


• Contributes to the overall team performance; understands how his/her role relates to others


• Problem Solving and Decision Making


• Identifies and resolves issues and problems


• Uses information at hand to make decisions and solve problems; includes others when necessary


• Interpersonal Relationships & Influence


• Develops and maintains relationships with team


• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

You are applying for work with a franchisee of Dunkin, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC.

117 Morrison Rd unit a, Elkin, NC 28621, USA