Crew Member

Workstream; Buffalo (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A local Dunkin' franchise in Buffalo is seeking Crew Members to ensure great guest experiences and deliver quality products in a fast-paced environment. Responsibilities include providing guest service, resolving issues, following operational guidelines, and maintaining cleanliness. Candidates should be fluent in English, possess basic computer skills, and be capable of handling transactions accurately. This role offers the chance to work in a high-energy setting with loyal customers every day.

Qualifications

• Able to learn and execute multiple tasks.
• Respond positively to coaching and feedback.
• Work well and interacts with others respectfully.

Responsibilities

• Provide great guest service.
• Resolve guest issues.
• Follow safety, food safety and sanitation guidelines.
• Maintain clean and neat work environment.
• Handle POS transactions and payments with accuracy.

Skills

Fluent in English

Basic computer skills

Capable of counting money and making change

Able to operate restaurant equipment

Job description

We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities:

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence:

• Provide great guest service
• Resolve guest issues
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability:

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills and Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high-energy environment where you get to interact with loyal customers every day. Join our team today! By applying to work at one of our Dunkin' locations, you are applying to work for the PAGE Ventures franchisee of Dunkin', which owns and operates several other locations.
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.