Crew Member

Moes Southwest Grill Group; Buffalo (NY); On-site; USD 16,531 - 22,041; Full time

Job summary

Moes Southwest Grill Group in Buffalo is seeking Crew Members to help deliver a quality guest experience by following brand standards, maintaining clean stations and supporting team members. Duties include greeting guests, taking orders, preparing menu items, ensuring accurate orders, handling cash, and delivering food and drinks while upholding safety and cleanliness.

Positions include front of house, back of house, guest service, or prep with flexible scheduling; roles are hourly with wage

Qualifications

• Age 18 or older.
• Must meet age requirements for education.
• Opportunity for advancement and training provided.

Responsibilities

• Prepare food items as assigned.
• Greet guests and take orders accurately and pleasantly.
• Understand menu items, ingredients, and packaging; follow step-by-step preparation procedures.
• Provide friendly, efficient customer service; handle cash accurately for cash-handling roles.
• Deliver food and drinks to guests and confirm order accuracy.
• Maintain cleanliness in dining and service areas, including stations and production or storage areas.

Skills

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

Job Description

Position Overview: Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards. Uniforms are provided.

Essential Function: Responsible for following brand standards, company rules and policies and job responsibilities in job positions as assigned by the supervisor.

Crew members are to strive to deliver a quality guest experience, deliver products that meet brand standards and recipes, maintain their stations in a clean and orderly manner and assist other crew members as needed.

Crew members may be trained in multiple positions including front of house, back of house, guest service, or prep and production. Each position has different duties and responsibilities:

Job Responsibilities:

• Responsible for the preparation of certain food items
• Responsible for greeting guests and taking their orders accurately in a friendly manner.
• This position requires knowledge of the menu items and their ingredients and packaging as well as familiarity with the step-by-step procedure for making various food and beverage products. Some positions require the preparation of food and beverage items and the crew member is responsible for maintaining quality standards of the products prepared.
• Responsible for friendly and efficient customer service. In addition, Crew Members working cash handling positions will be responsible for accurate cash control.
• Responsible for delivering food and drink orders to guests and confirming accuracy of orders.
• Responsible for cleanliness in the dining room and other service areas accessed by guests. May also be responsible for cleanliness of various stations or food production or storage areas.

Job Type: Hourly/Part-Time, and/or hourly full time - minimum wage plus tips

Qualifications: Age 18 or older

Education: Must meet age requirements. Some, but not all positions require a high school diploma or equivalent. Opportunity for advancement and training provided.

Schedule: Flexible includes evenings and/or weekends. Weekend warriors encouraged to apply.