Crew Leader II - Water/Sewer (Internal Applicants Only) 2026

City of Fayetteville; Fayetteville (AR); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

City benefits information

Paid leave accruals

Job summary

The City of Fayetteville is seeking a Crew Leader to supervise water distribution and sewer operations. You will oversee field crews, plan repairs, and ensure safety while maintaining records and licenses.

This full-time role requires strong communication, problem-solving and the ability to operate heavy equipment and read plans. On-call duty includes holidays and after-hours emergencies.

Qualifications

• High school diploma or GED required.
• Five years of related experience.
• Valid driver’s license; obtain Class A CDL with tanker within six months.
• License: Grade II Water Distribution; ability to obtain Wastewater License in 2 years.
• Strong written and verbal communication.
• Ability to read and interpret technical procedures/regulations; report writing.
• Physical ability to lift up to 100 pounds; operate heavy equipment.

Responsibilities

• Provide good customer service to internal/external customers.
• Supervise employees: interview, hire, train, assign work, evaluate performance.
• Evaluate water/sewer systems; decide repairs or rehab needed.
• Make on-site decisions and operate equipment.
• Provide advanced training for heavy equipment.
• Prepare paperwork and draw maps; maintain records.
• Attend training; maintain required licenses.
• On-call 24/7 for emergencies.
• Read plans and use transit to shoot grades.
• Schedule work; supervise crews; ensure safety.

Skills

Supervisory skills

Communication

Customer service

Reading/comprehension

Problem solving

Education

High school diploma or GED

Grade II Water Distribution License

Arkansas Class I Wastewater License (within 2 years)

Tools

Timekeeping software

Work order software

Job description

The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.

Essential Job Duties

The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community. Safety/Security Sensitive Designation: This is a safety/security sensitive position for purposes of the Arkansas Medical Marijuana Amendment and is subject to random drug and alcohol screening.

1. Provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.
2. Perform supervisory responsibilities which may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Carry out supervisory responsibilities in accordance with the City's policies and applicable laws.
3. The incumbent is responsible for evaluating the condition of the water distribution and sewer collection systems, streets and other areas as needed. Make decisions on repairs needed, replacements, or types of rehab to be used. Generate a flow of work needed to maintain smooth operations.
4. Exercise independent judgment to make on-site decisions to overcome unforeseen problems that arise.
5. Operate equipment to perform all jobs in the department.
6. Provide advanced training of specialized and heavy equipment used in the daily operation of their duties.
7. Assist in special projects from supervisors.
8. Prepare paperwork and perform administrative duties, draw and copy maps/atlases as needed.
9. Keep all equipment and tools maintained, schedule repairs on vehicles and equipment.
10. Utilize safety procedures as needed on all jobs.
11. Communicate with employees, residents, customers, and the general public in a professional manner.
12. On call 24/7 including holidays for emergency response, on a rotating basis.
13. Attend training courses required and classes for hours to keep required Licenses.
14. Conduct field investigations of problems and determine best course of action to resolve issues.
15. Supervise personnel and oversee equipment and materials required to complete assigned projects.
16. Read and comprehend drawings of plans for water and sewer appurtenances and use transit to shoot grades as needed.
17. Depending on job assignment, make mechanical repairs and electronic repairs to keep TV van operational.
18. Evaluate sewer collection system by line segments and make decisions on repairs or replacement or types of rehabilitation.
19. Schedule work and strive to achieve goals and keep steady work flow for other crews and assist other crews as needed.
20. Ability to work on equipment to diagnose potential problems.
21. Perform other duties as assigned.

Secondary Job Duties

1. Oversee and perform building and grounds maintenance as needed
2. Secondary duties as assigned.

Minimum Qualifications

1. High school diploma or GED and five years of related experience.
2. Must possess a valid driver's license and be able to obtain a Class A Commercial Driver's License with tanker, (N) endorsement within six months of employment.
3. Must possess at minimum a Grade II Water Distribution License and have the ability to obtain an Arkansas Class I Wastewater License within two years of employment.
4. Effectively communicate with others orally and in writing.
5. Ability to read, analyze, and interpret, technical procedures, or governmental regulations. Ability to write reports. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
6. Ability to calculate figures and amounts such as circumference and volume. Ability to apply concepts of basic algebra and geometry.
7. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
8. Must be able to use high pressure wash trucks and trailer, heavy and light equipment, hand tools, and all trade related equipment. Depending on job assignment, the Crew Leader must be able to operate Sewer T.V. van and electronic equipment
9. Must be proficient in or have the ability to become proficient in the use of a computer as it relates to software programs such as timekeeping or work order processing.
10. While performing the functions of this job, the employee is regularly required to talk or hear in person and on the phone. The employee frequently is required to stand, walk, and sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision (for line locates), peripheral vision, depth perception, and ability to adjust focus.
11. While performing the functions of this job, the employee is regularly exposed to moving mechanical parts; fumes or airborne particles and outside weather conditions. The employee is occasionally exposed to risk of electrical shock, risk of vibration and high, precarious places. The work environment can be loud.

The City of Fayetteville is an equal employment opportunity employer.

Full Time, 40 or more hours per week, non uniformed employee. Eligible for all City benefits offered to full time non uniformed employees and all full time City accruals of paid leave.