Crew Lead / Manager

Junk King; South Carolina; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading junk removal company in South Carolina is seeking an Operations Lead who enjoys outdoor work and being active. The role involves managing day-to-day operations, motivating teams, providing exceptional customer service, and ensuring truck operations are safe. The ideal candidate should have 1-4 years of management experience and excellent communication skills, with a preference for fast-paced work environments. A clean driving record is required. Full-time position with base pay and bonus incentives.

Qualifications

• Minimum of 1-4 years of managing a team of at least 3 direct reports.
• Desire to learn and grow in a fast-paced/high-growth environment.
• Must have a clean driving record for insurance purposes.

Responsibilities

• Motivate, lead, and manage a team.
• Provide exceptional customer service and communication.
• Safely operate trucks and ensure maintenance.
• Perform heavy lifting and removal of junk.
• Help build and maintain company brand.

Skills

Managerial skills

Customer service skills

Problem-solving skills

Communication skills

Sales skills

Job description

If you enjoy working outside, staying active, and being a part of a winning team then this job is for you! Junk King's Manager is responsible for all day-to-day operations including customer schedule management, completing all jobs, ensuring our teams are operating safely, and communicating with the owners regularly. We are working to build the #1 Junk Removal & Dumpster Rental company in Charlotte and are looking for a full-time operations lead!

We offer a base pay plus bonus incentives based on performance.

The ideal candidate will have:

• Minimum of 1-4 years of managing a team of at least 3 direct reports.
• Desire to learn and grow in a fast-paced/high-growth environment.
• For insurance purposes must have a clean driving record
• Sales and/or Operational experience a plus.

RESPONSIBILITIES

• Team management: Motivate, lead, and manage a team.
• Customer Service: Talk to every customer with exceptional service, communication, and attitude.
• Sales: Onsite selling, up-selling, customer service.
• Truck Operations: Safely operate the trucks at all times. Make sure daily inspections, monthly maintenance, and upkeep are performed.
• Junk Removal: Heavy lifting and removal of junk (i.e. couches, mattresses, appliances, yard waste, etc.) from businesses, residential, and government sites.
• Marketing: Working to build and maintain the company brand and image. Ensure that there are enough materials on the truck for marketing drop-offs and upsells.
• Time Management: Be able to make logistical decisions within the provided daily schedule (when to dispose of, how to best complete a job, how to market during downtimes)
• Sales: Educate clients about pricing and services and the benefit to them prior to giving an estimate and ensuring a positive experience. Be able to confidently price and close jobs.

QUALIFICATIONS

• Strong customer service/people skills.
• Must be able to problem solve on the job.
• Excellent communication skills.
• Ability to lift 75 lbs.
• Preference for working in a fast-paced environment.
• Ability to work without direct supervision.