Crew Lead – Fast-Paced Food Service & Guest Satisfaction

Workstream; Bedford (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Training program

Bonuses

Flexible schedule

Opportunities for growth

Job summary

Huddle House is seeking a positive, energetic Crew Member/Chill Staff to deliver exceptional customer service for the Dairy Queen brand. You will assemble and present orders, stock and maintain areas, and follow safety standards in a fast-paced environment.

Applicants should be able to lift up to 50 pounds, move supplies, and read order monitors while staying polite and efficient on shift. Training, bonuses, and flexible schedules are provided.

Qualifications

• Ability to lift up to 50 pounds and move cases of supplies.
• Read order monitors and communicate product details clearly.
• Maintain cleanliness and adhere to health standards.
• Work well under pressure in a high-volume, fast-paced setting.

Responsibilities

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.

Skills

Customer service

Teamwork

Communication

Reading order monitors

Job description

Huddle House is seeking a positive, energetic Crew Member/Chill Staff to deliver exceptional customer service for the Dairy Queen brand. You will assemble and present orders, stock and maintain areas, and follow safety standards in a fast-paced environment.

Applicants should be able to lift up to 50 pounds, move supplies, and read order monitors while staying polite and efficient on shift. Training, bonuses, and flexible schedules are provided.