Crew Member

Workstream; Griffin (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Dairy Queen Griffin is seeking a positive, energetic Crew Member/Chill Staff to deliver exceptional customer service in a fast-paced, guest-focused environment. You will assemble and present treat orders, stock and clean, and maintain all areas to health standards while upholding the Dairy Queen brand.

Must be able to lift up to 50 pounds, read order monitors, work under pressure, and communicate clearly with customers and teammates to ensure quick, accurate service.

Qualifications

• Able to move cases of products up to 50 pounds during shifts.
• Must work under pressure in a high-volume restaurant.
• Able to read order monitors.
• Follow food handling procedures and health regulations.
• Exhibit hygiene, positive attitude and promptness.

Responsibilities

• Communicate clearly with co-workers to ensure correct orders.
• Prepare treat products following safety standards.
• Be pleasant and alert to customer needs.
• Operate and maintain restaurant equipment including chill equipment.
• Work as a team to ensure quality, service, cleanliness and value.
• Clean work area and stock needed items.
• Rotate products properly.
• Complete prep work for stocking and chill area.
• Breaks down and cleans chill area daily.
• Wash counters, tables, restrooms, collect trash and cleaning tasks.
• Inform supervisor of problems.
• Perform other duties as assigned.

Skills

Customer service

Teamwork

Physical stamina

Reading order monitors

Food safety

Communication

Stocking

Tools

Chill equipment operation

Job description

We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you.

Applicants should be able to assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.

Report to: Management Staff and Shift Leaders

Requirements

• Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area.
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time.
• Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts.
• Clean up after all kinds of messy situations.
• Must be able to read order monitors.
• Recall and communication of products and contents.
• Practice established food handling procedures and meet any local health regulations.
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

Function

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks.
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

1679 Martin Luther King Jr Pkwy, Griffin, GA 30224, USA