Crew Lead

Blue Kangaroo PACKOUTZ of Encino & Ventura; Thousand Oaks (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Opportunity for advancement

Training & development

Job summary

A leading contents restoration provider in Thousand Oaks is seeking a Crew Lead to oversee cleaning and packout crews. The role requires strong communication and organizational skills, as well as a desire to help clients recover from disasters. Responsibilities include managing inventory processes and ensuring quality service delivery. Ideal candidates are compassionate, detail-oriented, and possess a valid driver's license.

Qualifications

• Desire to serve your community and be a team player.
• Ability to work independently and as part of a team.
• Willingness to work in challenging conditions.

Responsibilities

• Ensure proper utilization of inventory software for tracking contents.
• Serve as an on-site point of contact for customers.
• Oversee contents cleaning and restoration processes.

Skills

Team player

Excellent written and verbal communication skills

Strong organizational skills

Ability to work under pressure

Compassionate

Education

2+ years of experience in contents restoration

Tools

iCat inventory software

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Training & development

Blue Kangaroo Packoutz is the fastest growing provider of contents restoration in the country. We help people recover from fires, water damage, and natural disasters, by packing, cleaning, and storing personal property until their homes or businesses are ready to move back in.

At Blue Kangaroo Packoutz (BKP) of Encino and Ventura, we believe that contents restoration is more than just a job. It is about helping people through some of the most difficult moments of their lives. We are on a mission to make it as easy as possible for people to get their lives back in order after they have experienced a traumatic disruption.

Job Summary

The Crew Lead will head up cleaning and packout crews both in the field and in the warehouse. They will communicate the scope of the project to the team and make sure the necessary materials and equipment are available to get the job done.

Responsibilities

• Ensure that inventory software is properly utilized for tracking the transfer and storage of all contents
• During the packout
  • On-site point of contact for the customer (policy holder)
  • Capturing an accurate inventory of contents
  • Properly documenting all aspects of the packout
  • Ensuring contents, including furniture, valuable and delicate items, are properly protected, labeled, and inventoried for transfer to warehouse
• At the warehouse
  • Oversee contents cleaning, deodorizing, drying, and restoration
  • Ensure proper tracking and storing of contents in vaults
• Work with the estimator to develop accurate and timely estimates
• Track usage of packing and cleaning supplies and ensure a proper inventory is maintained
• Ensure that all work is completed in accordance to the schedule and with company standards

Qualifications

• A desire to serve your community and be a team player
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to work under pressure and meet deadlines
• A willingness to work in challenging conditions (like in a home that has had a fire)
• Valid driver's license and a clean driving record
• Are caring, patient, and compassionate. Have a genuine desire to make a difference in your client’s lives
• 2+ years of experience in contents restoration is a plus
• Familiarity with iCat inventory software a plus

What you can expect from us

• Opportunities for growth and development
• A positive and supportive work environment
• Competitive compensation
• A strong commitment to safety
• A willingness to listen and collaborate
• A commitment to diversity, inclusion, and a culture where all employees feel welcome and respected, regardless of their background

If you are a compassionate and detail-oriented individual who is looking for a rewarding career in contents restoration, come learn and grow with us!