Crew Lead

ZippyApp - Recruitment Marketing; Omaha (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

ZippyApp - Recruitment Marketing is looking for a dedicated Shift Leader at Sonic in Omaha, Nebraska. In this role, you'll facilitate a dynamic work atmosphere and ensure operational excellence.

Your responsibilities will include managing daily operations, training crew members, and delivering exceptional customer service. Prior experience in a supervisory role is advantageous for this position, which can be full-time or part-time.

Qualifications

• Prior experience as shift lead, crew lead, supervisor, team lead, or restaurant manager is preferred.
• Ability to assist in training and motivating crew members.
• Experience with local store marketing plans.

Responsibilities

• Assist management in implementing restaurant plans and ensuring operational standards.
• Manage daily operations and provide outstanding customer service.
• Ensure compliance with franchise agreements and operational manuals.

Skills

Customer service

Team leadership

Operations management

Job description

At Sonic, you’ll serve great food, make great friends, and soak in a uniquely energetic work environment. As a Shift Leader, you’ll play a special part in making Sonic a rewarding place to work. The position is generally offered as full‑time or part‑time.

Requirements & Responsibilities

Essential Duties:

• Assisting drive‑in management in implementing the restaurant plan to meet established operating standards, sales, and profits.
• Assisting in training and motivating crew members and performing the work functions in the Seven Basic Stations as needed.
• Effectively implementing local store marketing plans to help control costs.
• Assisting in managing daily restaurant operations and providing every customer with outstanding service.
• Working and managing consistently and in compliance with the SONIC franchise license agreement, the SONIC‑Drive‑in Operations Manual, the drive‑in standard operations systems, and drive‑in policies and procedures.

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is very helpful to your success in this role.