Crew Lead

Giant Eagle; Noblesville (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the food service industry is seeking a GetGo Crew Lead in Noblesville. This role involves exceeding customer expectations and coaching Team Members to ensure efficient store operations. The position offers a starting pay of $17.50 per hour and serves as a fast track to store leadership.

Qualifications

• 1 to 3 years of supervisory experience.
• Food safety certification preferred.
• At least 18 years of age.

Responsibilities

• Maintain safety as the top priority in all aspects of work.
• Guide and coach Team Members for smooth operations.
• Ensure proper food-handling certifications are maintained.

Skills

Customer Service

Leadership

Food Safety

Education

High school diploma or equivalent

Job description

Job Summary

As a GetGo Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, efficient, accurate, and pleasant shopping, purchasing, and food services. You will also guide and coach Team Members to ensure smooth store operations. This role is a fast track to store leadership, involving coaching, supervising, and leading the team, often on behalf of the Store Leader.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Supervisory Experience, Customer Service/Retail Experience
• Education Desired: High school diploma or equivalent
• Certification or Licensing Preferred: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Maintain safety as the top priority in all aspects of work, for Team Members, customers, and products.
• Exceed customer and Team Member needs and expectations through safe, efficient, and pleasant food service, along with guidance and coaching to Team Members, providing exemplary service to vendors and stakeholders.
• Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile to all Team Members and customers.
• Oversee new Team Member training and ensure all Team Members work efficiently and effectively. Prioritize getting customers in, out, and on their way!
• Provide training and leadership to hourly Team Members and, when assigned, to peer Leads.
• Ensure all Team Members maintain proper food-handling certifications.
• Proactively monitor competitor fuel pricing and collaborate with business partners to stay competitive.
• Address equipment issues promptly.
• Be flexible, ready to lead at the registers or step in as a GoGetter as needed.
• Perform duties as GoGetter, Kitchen GoGetter, and/or WetGoGetter as required.
• Assist Store Leader with scheduling, adjustments, merchandising, and promotional activities.
• Represent the store at registers, ringing customers quickly and smiling, while coaching your team to do the same.
• Foster an environment of inclusion and diversity, respecting each Team Member's voice.

Starting Rate of Pay

$17.50