Crew (DQ Gallipolis)

Regis Corporation; Gallipolis Township (OH); On-site; USD 15,153 - 17,908; Full time

Job summary

Dairy Queen in Ohio is seeking a Front Counter Crew Member to warmly greet fans, answer questions about the menu, and deliver fast, friendly service in a fun, high-energy setting.

You will work as part of a team, follow health and safety procedures, maintain a clean environment, and proudly uphold the Dairy Queen brand while keeping fans happy.

Qualifications

• Communicate positively with fans and co-workers during shifts.
• Stand for entire shift and lift up to 50 pounds.
• Follow established food handling procedures and health regulations.
• Exhibit good manners, personal hygiene and promptness.
• Maintain a fun and positive attitude at all times.

Responsibilities

• Be an ambassador of the Dairy Queen brand and maintain professionalism.
• Greet and welcome fans enthusiastically.
• Assist fans with menu navigation and product ingredient questions.
• Deliver fan-first service through timely and quality service.
• Resolve fan concerns per Dairy Queen service standards.
• Be a cooperative team player with management and teammates.
• Prepare treat products following health and safety standards.
• Maintain a positive, safe, clean, and inviting environment for fans and team members.
• Demonstrate genuine passion for excellence.
• Perform other duties as assigned by management.

Job description

Front Counter Crew Member

You are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment‑related decisions.

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast‑paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene and promptness
• Have fun and maintain a positive attitude at all times!

Pay rate: $11.00/hr