Crew Chief: Service Team Leader with Biweekly Bonuses

Jiffy Lube International; Spokane (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401K plan w/ company match

Biweekly Bonus Incentives

Career advancement opportunities

DailyPay

Uniforms paid for and laundered

Medical/dental/vision insurance

Employee Discount

PTO after 180 days

Spot bonuses

Range of employee discounts via PerkUp

Job summary

Jiffy Lube International is hiring a Crew Chief at our Spokane, WA location. You will partner with the General Manager to guide the crew, drive top-notch guest service, and help boost sales in a fast-paced retail automotive environment.

The role offers leadership growth, on-the-job training, and opportunities to advance within the company. Compensation ranges, benefits, and a supportive team culture are highlighted in the Full-Service Rewards program.

Qualifications

• One to three years of retail management experience; professional automotive experience is not required.
• Must have exceptional oral and written communication skills.
• Is a proven leader that possesses the ability to inspire and motivate diverse groups of people.
• Has sound business sense and a comprehensive understanding of the retail industry.
• Can analyze, comprehend, and recommend financial objectives that help increase sales and service results.
• Demonstrate a positive, helpful attitude as well as professional conduct and appearance always.
• Enjoys and is energized by a fast-paced, flexible, high-performance retail environment.
• Has a "Guest First" mindset.
• You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to stand on your feet on hard surfaces like concrete or metal.
• Must be able to lift and move work-related items up to 50 pounds.

Responsibilities

• Lead with GM to drive revenue growth through guest counts and core metrics.
• Coach and deliver excellent customer service while creating an exceptional guest experience.
• Set a positive example as a leader and build team engagement and efficiency.
• Develop teammates through internal training, guidance, and direction.
• Ensure quality control measures and processes are followed consistently.
• Assist GM with budgeting, sales forecasts, and expense controls.
• Provide clear and detailed direction to the team.
• Maintain a clean, safe, and presentable service center.
• Lead daily team huddles and store meetings to set direction.

Skills

Oral & written communication

Leadership

Retail industry knowledge

Guest-first mindset

Financial objective analysis

Job description

Jiffy Lube International is hiring a Crew Chief at our Spokane, WA location. You will partner with the General Manager to guide the crew, drive top-notch guest service, and help boost sales in a fast-paced retail automotive environment.

The role offers leadership growth, on-the-job training, and opportunities to advance within the company. Compensation ranges, benefits, and a supportive team culture are highlighted in the Full-Service Rewards program.