Crew Chief: Automotive Service Leader & Growth Driver

Jiffy Lube International; Ottawa (IL); On-site; USD 45,158,000 - 47,265,000; Full time

Benefits offered by this job

401K with company match

Biweekly bonus incentives

Career advancement opportunities

DailyPay

Employee discounts

Insurance benefits

PTO after 180 days

Uniforms provided

PerkSpot discounts

Spot bonuses

Referral bonuses

Fleet referral bonuses

Job summary

Jiffy Lube International in Ottawa, IL is seeking a Crew Chief to join the management team. You will guide the crew with the General Manager to deliver top-notch service and grow sales, providing training and leadership for automotive technicians and staff.

This role offers leadership exposure and opportunities to advance within Team Car Care. The position requires 1–3 years of retail management experience, strong communication skills, and a proactive, guest-focused mindset in a fast-paced

Qualifications

• 1–3 years of retail management experience.
• Exceptional oral and written communication skills.
• Proven leadership ability to inspire and motivate diverse teams.
• Solid business sense and understanding of the retail industry.
• Ability to read and interpret safety and operating procedures.

Responsibilities

• Lead the crew and support the General Manager to grow guest counts and revenue.
• Coach and guide teammates through internal training and direction.
• Ensure quality control and safe, presentable service centers.
• Assist with budgeting, forecasts, and expense controls as needed.
• Conduct daily team huddles and store meetings to set direction.

Skills

Leadership

Customer service

Communication

Team motivation

Financial analysis

Retail management

Job description

Jiffy Lube International in Ottawa, IL is seeking a Crew Chief to join the management team. You will guide the crew with the General Manager to deliver top-notch service and grow sales, providing training and leadership for automotive technicians and staff.

This role offers leadership exposure and opportunities to advance within Team Car Care. The position requires 1–3 years of retail management experience, strong communication skills, and a proactive, guest-focused mindset in a fast-paced