Crew

AMC Theatres; Oak Brook (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic team members who love movies and enjoy providing exceptional guest service. This role offers a unique opportunity to work in a dynamic environment where you can build communication, leadership, and time management skills. Enjoy perks like free movies, flexible schedules, and a fun workplace culture. Join a team that values innovation and diversity, and be part of creating memorable experiences for guests while achieving financial goals. If you are passionate about movies and customer service, this is the perfect opportunity for you!

Benefits

Free movies

Free popcorn daily

Half off eats and drinks

Flexible schedules

Ability to work with friends

Qualifications

• Ability to lift up to 50 pounds and carry it up to 90 feet.
• Strong communication and leadership skills are essential.

Responsibilities

• Deliver superior service while connecting with guests.
• Maintain cleanliness and security of the theatre areas.
• Assist with various crew functions and perform other duties as needed.

Skills

Guest service skills

Multitasking

Sales techniques

Communication skills

Teamwork

Job description

Job Summary

Free movies, free popcorn, flex schedules…and more! Deliver superior service while connecting with our guests and supporting efforts to achieve AMC’s financial goals.

Benefit Summary

Do you love all things movies? If so, you may be a perfect fit for our team. Build strong communication, leadership, and time management skills at AMC, and take advantage of our opportunities for career advancement. AMC team members enjoy free popcorn daily, half off eats and drinks, flexible schedules, ability to work with friends, and most importantly for us movie people…FREE movies at any of our theatres nationwide!

AMC’s company culture is focused on innovation and diversity to ensure that we provide the latest and greatest experience for our guests and associates. We lead by example in doing what is right and take responsibility for our own results and our company’s success.

Job Description

ESSENTIAL FUNCTIONS

• Exhibit excellent guest service skills.
• Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
• Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.
• Work effectively with supervisors and co-workers.
• Ability to effectively multitask as needed, including but not limited to greeting guests, tearing and scanning tickets, checking IDs, directing guests and answering guest questions.
• Demonstrate consistent and effective sales techniques by meeting expectations for loyalty card sales, suggestive selling, upselling, merchandising, and sampling.
• Complete transactions by greeting each guest, identifying the guest's request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests.
• Ensure the security of all cash, receipts and tickets.
• Enforce the movie ratings system courteously and effectively. Uphold "zero tolerance" policy in regard to ID checking.
• Distribute, ensure proper working order of, and understand how to operate Assisted Moviegoing Equipment.
• Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas.
• Perform nightly custodial duties as necessary, including but not limited to vacuuming, mopping, seat-cleaning, sanitizing restroom fixtures, etc.
• Control access to the theatre.
• Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy.
• Perform daily stocking and maintenance duties.
• Ability to work and meet deadlines with minimal supervision.
• Follow all procedures to ensure a safe work environment, as well as the safety of our guests.
• Follow instructions on safe use of all chemicals/cleaning materials.
• Uphold AMC's Business Practice Standards and ensure compliance with company programs.
• Maintain regular personal attendance for all scheduled shifts.
• Assist with other Crew functions and perform other duties as directed.

UNIFORM

• Provided by Theatre: Black t-shirt, nametag.
• Provided by Associate: Black pants, black shoes, socks, black belt.

Minimum Job Requirements

• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).

Compensation Information

The compensation for this position is: $16.00 - $16.50

About AMC

AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We focus on delivering friendly, superior service to our guests. We lead by example, have fun, and give back to the communities where we live and work. If you feel motivated and energized by our culture, and if you can name your three favorite movies in the next 30 seconds, then AMC may be the right place for you.

Address

600 Oakbrook Center, Oak Brook, Illinois, 60523

Employment Status

Part Time

Pay Rate Type

Hourly

Job ID

22664BR

Estimated Work Hours

Based on business needs.