Credit Union Teller & Member Services Pro

Frey Consulting Group; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Frey Consulting Group is seeking a Credit Union Banker / Member Service Representative in Los Angeles, CA. The role requires experience in a bank or credit union performing teller transactions and delivering exceptional client service.

Full-time, temporary with possible temp-to-hire. Pay is $21/hr. Responsibilities include opening/closing accounts, processing transactions, handling inquiries, promoting bank products, and maintaining drawer balancing accuracy.

Qualifications

• 1 year of teller experience within a credit union or bank
• Strong customer service orientation and communication skills
• Ability to work in a team and handle diverse client requests

Responsibilities

• Assist members with opening and closing accounts, answer questions about products and services and make referrals.
• Deliver outstanding client service (in-person/over-the-phone) by executing financial transactions in accordance with credit union policies and procedures while maintaining an acceptable record in daily drawer balancing.
• Resolve account service issues and respond to client inquiries promptly and effectively.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Drive efforts in the branch to identify and implement a positive overall client experience.
• Deepen client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotions.
• Assisting with special operation projects as needed.

Skills

Teller transactions

Customer service

Communication

Teamwork

Education

High School Diploma

Job description

Frey Consulting Group is seeking a Credit Union Banker / Member Service Representative in Los Angeles, CA. The role requires experience in a bank or credit union performing teller transactions and delivering exceptional client service.

Full-time, temporary with possible temp-to-hire. Pay is $21/hr. Responsibilities include opening/closing accounts, processing transactions, handling inquiries, promoting bank products, and maintaining drawer balancing accuracy.