Bilingual Teller & Member Services Advocate

O. C. Credit Union; Fullerton (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with match

Paid holidays

Educational grants up to $1,000 per ye

Job summary

Orange County's Federal Credit Union is seeking a Member Service Representative (Teller) in Fullerton, CA. You will handle teller transactions, open accounts, and cross-sell products to meet members' financial needs with a friendly, consultative approach.

We offer competitive hourly pay starting at $20.00-$22.00, strong benefits including health, 401(k) with match, paid holidays, and opportunities for growth. Availability Monday–Saturday with daytime shifts is required.

Qualifications

• Experience in a banking or credit union environment; Teller experience preferred.
• Proven ability to cross-sell and refer products and services effectively.
• Ability to write and speak in an approachable yet professional manner.

Responsibilities

• Handle teller transactions and learn to open new accounts with accuracy.
• Cross-sell products and services to meet members' financial needs.
• Resolve issues with a consultative approach that builds trust and long-term relationships.

Skills

Customer service

Cross-selling

Communication skills

Cash handling

Banking software

Tools

Teller software

Job description

Orange County's Federal Credit Union is seeking a Member Service Representative (Teller) in Fullerton, CA. You will handle teller transactions, open accounts, and cross-sell products to meet members' financial needs with a friendly, consultative approach.

We offer competitive hourly pay starting at $20.00-$22.00, strong benefits including health, 401(k) with match, paid holidays, and opportunities for growth. Availability Monday–Saturday with daytime shifts is required.