Credit Union Contact Center Specialist

Virginia Credit Union; Midlothian (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee development and training

Work-life balance

Job summary

Virginia Credit Union seeks a Contact Center Account Consultant I to provide exceptional service by answering member inquiries and promoting financial products. This role requires strong communication skills and the ability to work in a fast-paced environment. The ideal candidate will have a high school degree, preferably with business courses, and customer service experience, contributing to the credit union's commitment to member satisfaction.

Qualifications

• Knowledge of credit union or banking industry preferred.
• Ability to operate a computer and other office equipment.
• Experience in handling member requests and inquiries.

Responsibilities

• Answer inquiries regarding deposit and loan accounts.
• Promote credit union products and services.
• Handle member inquiries and solve problems.

Skills

Customer Service

Communication

Attention to Detail

Education

High school degree with additional business courses

Job description

Virginia Credit Union seeks a Contact Center Account Consultant I to provide exceptional service by answering member inquiries and promoting financial products. This role requires strong communication skills and the ability to work in a fast-paced environment. The ideal candidate will have a high school degree, preferably with business courses, and customer service experience, contributing to the credit union's commitment to member satisfaction.