Credit Specialist

Ferguson Enterprises, LLC; Euless (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Ferguson Enterprises, LLC. is seeking a Credit Specialist to manage a portfolio of process-focused customers and national accounts in a fast-paced environment.

You will ensure consistency between credit and collection activities, implement policies to mitigate risk, and drive timely payments while maintaining strong customer relationships across multiple channels.

Qualifications

• 1–3 years of experience in credit management or similar roles.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Access).
• Strong oral and written communication skills.

Responsibilities

• Maintain alignment between credit and collection activities and customer relations strategy.
• Implement credit policies to manage risk, prompt payments, and minimize losses.
• Contact customers about delinquent payments and prepare status reports.
• Manage customers using portals for orders, invoicing, and payments.
• Handle sophisticated credit accounts while preserving positive relations.
• Participate in meetings and support management and internal/external relationships.
• Collaborate with credit management peers and assist as needed.
• Support enterprise objectives through efficient credit operations.

Skills

Communication skills

Credit management experience

Tools

Microsoft Office

Job description

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Overall Job Objective

The Credit Specialist will be managing a portfolio of process focused customers and national accounts

Responsibilities

• Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
• Implement credit policies to maintain an acceptable risk level, prompt payments, and minimize credit losses.
• Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
• Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
• Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
• Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
• Work closely with peers at different credit management levels and support them as needed.
• Support enterprise business and sales objectives through efficient performance of job responsibilities.

Qualifications

• 1-3 years of experience in credit management or similar roles preferred.
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
• Strong oral and written communication skills

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $21.63 - $32.45 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.