Counter Sales Representative

Ferguson Enterprises, Inc.; Springfield (VA); On-site; USD 21,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Hourly bonus potential

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Wellness Programs

401(K) Retirement Savings Plan with =

Paid time off

Employee Assistance Programs

Associate discounts

Community involvement opportunities

Growth opportunities

Job summary

Ferguson Enterprises, LLC in Springfield, VA is seeking a customer service associate to advise customers on the best products, process orders, operate cash registers, and prepare orders for pickup.

The role requires 1–3 years experience, basic product knowledge, MS Office skills, and the ability to lift up to 50 lbs; the team values safety, accuracy, and excellent communication.

Qualifications

• 1-3 years experience preferred
• Basic knowledge of products preferred
• General computer skills, including knowledge of Microsoft Office applications required
• Ability to lift, load, and deliver merchandise
• Able to lift up to 50 lbs
• General math skills to allow for cash accounting
• An ability to learn is a must have!
• Excellent decision making and communication skills *Pre-employment drug and background screening required*

Responsibilities

• Provides advice to customers regarding the best products to fit their needs
• Processing orders via order management system
• Operate cash registers and follow established cash handling procedures
• Prepare and stage orders for customer pick up
• Maintain store appearance and merchandising standards as advised
• Ensure that merchandise is restocked and placed in their respective areas
• Maintain a safe working environment including PPE (Personal Protective Equipment)
• Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs.

Skills

Customer service

Communication

Learnability

Decision making

Tools

Microsoft Office

General computer skills

Job description

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Schedule:

M-F 7:00am-4:00pm

The PERKS of working for Ferguson:

• Competitive compensation
• Hourly bonus potential
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs
• Associate discounts
• Community involvement opportunities
• Opportunities for growth and advancement both professionally and financially

Responsibilities:

• Provides advice to customers regarding the best products to fit their needs
• Processing orders via order management system
• Operate cash registers and follow established cash handling procedures
• Prepare and stage orders for customer pick up
• Maintain store appearance and merchandising standards as advised
• Ensure that merchandise is restocked and placed in their respective areas
• Maintain a safe working environment including PPE (Personal Protective Equipment)
• Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs.

Qualifications:

• 1-3 years experience preferred
• Basic knowledge of products is preferred
• General computer skills, including knowledge of Microsoft Office applications required
• Ability to lift, load, and deliver merchandise
• Able to lift up to 50 lbs
• General math skills to allow for cash accounting
• An ability to learn is a must have!
• Excellent decision making and communication skills *Pre-employment drug and background screening required*

Pay Range:

• $15.00
• $29.19
• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• This role is Bonus or Incentive Plan eligible.
• Ferguson complies with all wage regulations.
• The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’s complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.