Credit Specialist

United Rentals; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

United Rentals, the world’s largest equipment rental provider, seeks a Credit Specialist in Charlotte, NC. This role focuses on assessing and collecting account receivables, ensuring positive customer relations while meeting established goals. Candidates should possess a Bachelor's degree, strong finance skills, and relevant experience. Join a company recognized as a Glassdoor Best Place to Work, and enjoy comprehensive benefits including paid parental leave, career development, and an inclusive culture.

Benefits

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program

Early Wage Access through Payactiv

Paid Sick Leave

Inclusive and welcoming culture

Qualifications

• 3-5 years of related finance experience, preferably in collections.
• Ability to complete complex account reconciliations.

Responsibilities

• Meet established metrics for collecting past due balances.
• Assist in negotiation of payment arrangements.

Skills

Strong Microsoft Office skills

Customer-focused approach

Verbal/written communication skills

Organizational skills

Time-management skills

Education

Bachelor's degree or equivalent experience

Tools

Web-Based Workflow Solution

Job description

Great company. Great people. Great opportunities.

ATTENTION: This position is not a remote opportunity; it is based in Charlotte, NC.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Credit Specialist, your ability to assess, negotiate and collect on open account receivables will be key. As our liaison between customers and branches, you will help us maintain positive relationships while meeting the established goals and objectives of our Credit Playbook/Credit Management team.

What you'll do:

• Responsible for meeting established goals and objectives as determined by Credit Playbook/Credit Management

• Responsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques, including telephone, email, facsimile and automated collection letters

• Collect, review, evaluate and prepare credit recommendations for Credit Supervisor on additional action deemed appropriate and necessary to collect past due balances

• Assist in the negotiation of payment arrangements and plan

• Communicate progress and concerns with Credit Management Team on a regular basis

• Work with field operations to review and resolve customer billing issues and disputes

• Resolve any additional information requests, invoicing, billing issues documentation requests and disputes that may be brought up by the customers

• Other duties assigned as needed

Requirements:

• Bachelor's degree or equivalent experience preferred

• 3-5 years of related finance experience (collection experience preferred)

• Strong Microsoft Office skills, particularly Excel

• Ability to complete complex account reconciliations with a customer-focused approach

• Web-Based Workflow Solution software experience preferred

• Strong math and verbal/written communication skills

• Superior organizational and time-management skills

• Valid Driver's license is required

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.