Credit Specialist

United Rentals, Inc.; Charlotte (NC); On-site; USD 50,000 - 75,000; Full time

Job summary

Join the largest equipment rental provider in the world as a Credit Specialist. You will assess, negotiate, and collect on receivables, ensuring positive customer relationships while striving to meet the goals of our Credit Management team. Ideal candidates will have finance experience and strong organizational skills.

Benefits

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program

Early Wage Access through Payactiv

Qualifications

• 3-5 years of related finance experience, preferably in collections.
• Strong Microsoft Office skills, particularly Excel.
• Ability to complete complex account reconciliations.

Responsibilities

• Responsible for contacting customers and collecting past due balances.
• Assist in the negotiation of payment arrangements.
• Work with field operations to resolve billing issues and disputes.

Skills

Communication

Organizational Skills

Math

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Web-Based Workflow Solution software

Job description

ATTENTION: This position is not a remote opportunity; it is based in Charlotte, NC.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Credit Specialist, your ability to assess, negotiate and collect on open account receivables will be key. As our liaison between customers and branches, you will help us maintain positive relationships while meeting the established goals and objectives of our Credit Playbook/Credit Management team.

What you'll do:

Responsible for meeting established goals and objectives as determined by Credit Playbook/Credit Management

Responsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques, including telephone, email, facsimile and automated collection letters

Collect, review, evaluate and prepare credit recommendations for Credit Supervisor on additional action deemed appropriate and necessary to collect past due balances

Assist in the negotiation of payment arrangements and plan

Communicate progress and concerns with Credit Management Team on a regular basis

Work with field operations to review and resolve customer billing issues and disputes

Resolve any additional information requests, invoicing, billing issues documentation requests and disputes that may be brought up by the customers

Other duties assigned as needed

Requirements:

Bachelor's degree or equivalent experience preferred

3-5 years of related finance experience (collection experience preferred)

Strong Microsoft Office skills, particularly Excel

Ability to complete complex account reconciliations with a customer-focused approach

Web-Based Workflow Solution software experience preferred

Strong math and verbal/written communication skills

Superior organizational and time-management skills

Valid Driver's license is required

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program (US Only)

Early Wage Access through Payactiv (US Hourly Only)

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

About Us

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.