Credit & Risk Transformation Lead — Policies & Systems

The Resource Link, Inc.; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

The Resource Link, Inc. is seeking a Credit Manager who truly enjoys technology, process optimization, and finding better ways to do things. You will shape credit governance and lead a dedicated team with a focus on practical risk management.

You will modernize tech stacks, partner with Sales, Finance and IT to balance smart risk controls with revenue growth, and report KPIs to senior leadership. This role emphasizes collaboration and accountability.

Qualifications

• 5+ years of credit experience.
• B.S. in Finance or related field, or equivalent hands-on experience.
• Strong proficiency with ERP platforms, Excel, and tools such as Power BI.

Responsibilities

• Build and maintain credit policies, approval standards, risk mitigation, and payment terms across all customer segments.
• Manage, coach, and empower the Credit and Collections team, creating strong alignment between risk strategy and operational execution.
• Serve as the business owner for credit systems, fraud tools, and payment gateways. Partner with ERP, Finance, and IT to build a multi-year roadmap for automation.
• Act as the primary decision-maker for complex credit evaluations, risk exceptions, and high-value accounts.
• Collaborate with Sales leadership to align credit governance with customer acquisition and market expansion.
• Define, monitor, and present enterprise credit KPIs, portfolio health metrics, and fraud prevention strategies to senior executive leadership.

Skills

Credit governance

Team leadership

Risk assessment

Policy development

Education

Bachelor's degree in Finance

Tools

Power BI

Excel

ERP systems

Job description

The Resource Link, Inc. is seeking a Credit Manager who truly enjoys technology, process optimization, and finding better ways to do things. You will shape credit governance and lead a dedicated team with a focus on practical risk management.

You will modernize tech stacks, partner with Sales, Finance and IT to balance smart risk controls with revenue growth, and report KPIs to senior leadership. This role emphasizes collaboration and accountability.