Credit Risk & Operations Support Analyst

JPMorganChase; Newark (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Total rewards package

Job summary

JPMorganChase is seeking a Credit Support Analyst in Wholesale Lending Services to help set up credit facilities, manage client data, and monitor reporting accuracy. You will work with Credit Risk and Operations to ensure a complete, controlled view of client exposure for lending decisions and regulatory reporting.

The role emphasizes process discipline, data quality, and teamwork in a fast-paced environment, with opportunities to contribute to continuous improvements and performance targets.

Qualifications

• 2+ years of experience supporting credit, lending, or operational processes.
• Clear written and verbal communication with client service mindset.
• Ability to thrive in a fast-paced, control-focused environment and manage deadlines.

Responsibilities

• Review incoming credit requests and accurately enter facility and client information into systems.
• Partner with Credit Risk and Operations teams to support credit facility setup and ongoing maintenance.
• Manage client reference data to support accurate exposure and reporting.
• Manage workflow of tasks, queries, issues, and requests, including prioritization and escalation as needed.
• Produce and monitor exception reports, add commentary, and resolve discrepancies.
• Research and resolve inquiries in a timely manner, escalating issues when appropriate.
• Communicate clearly with business partners and stakeholders.
• Support a well-controlled operating environment by following procedures and maintaining data quality.
• Participate in process improvements and organizational initiatives.
• Contribute to meeting team KPIs and service level targets.
• Perform additional related duties as assigned

Skills

2 years experience in credit/lending

Strong organizational skills

Excellent communication

Attention to detail

MS Excel/Word/Outlook

Education

Undergraduate degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

JPMorganChase is seeking a Credit Support Analyst in Wholesale Lending Services to help set up credit facilities, manage client data, and monitor reporting accuracy. You will work with Credit Risk and Operations to ensure a complete, controlled view of client exposure for lending decisions and regulatory reporting.

The role emphasizes process discipline, data quality, and teamwork in a fast-paced environment, with opportunities to contribute to continuous improvements and performance targets.