Credit Operations Specialist — Admin & Disputes

Renewal by Andersen Metro & Midwest; Indianapolis (IN); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

PTO and paid holidays

Job summary

Renewal by Andersen Metro & Midwest is seeking a Credit Department Administrator in Indianapolis, IN, to provide administrative and operational support for credit processes. Responsibilities include processing changes, maintaining records, ensuring policy compliance, and assisting with disputes.

This role collaborates with sales and finance to manage credit risk and resolve accounts. The position requires an associate degree and 2+ years in finance/admin roles, with strong Excel, CRM, and

Qualifications

• Associate's degree preferred in Finance, Accounting, Business Administration, or related field.
• 2+ years in administrative, accounts receivable, collections, credit, or finance.
• Strong knowledge of accounts receivable and credit operations.
• Proficient in Excel; experience with Salesforce and credit software preferred.

Responsibilities

• Process customer changes on existing accounts and maintain credit files.
• Verify information and collect required stipulations and documentation.
• Ensure compliance with credit policies and assist with account maintenance.
• Support Credit Analysts and Credit Managers with research and dispute resolution.
• Maintain records of credit approvals, correspondence, and changes.

Skills

Accounts receivable

Credit operations

Microsoft Excel

SalesForce

Customer service

Communication

Problem solving

Time management

Education

Associate's degree in Finance, Accounting, Business Administration, or related field

Tools

SalesForce

Credit management software

Microsoft Office

Job description

Renewal by Andersen Metro & Midwest is seeking a Credit Department Administrator in Indianapolis, IN, to provide administrative and operational support for credit processes. Responsibilities include processing changes, maintaining records, ensuring policy compliance, and assisting with disputes.

This role collaborates with sales and finance to manage credit risk and resolve accounts. The position requires an associate degree and 2+ years in finance/admin roles, with strong Excel, CRM, and