Credit Department Administrator

Renewal by Andersen Metro & Midwest; Indianapolis (IN); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

PTO and paid holidays

Job summary

Renewal by Andersen Metro & Midwest is seeking a Credit Department Administrator in Indianapolis, IN, to provide administrative and operational support for credit processes. Responsibilities include processing changes, maintaining records, ensuring policy compliance, and assisting with disputes.

This role collaborates with sales and finance to manage credit risk and resolve accounts. The position requires an associate degree and 2+ years in finance/admin roles, with strong Excel, CRM, and

Qualifications

• Associate's degree preferred in Finance, Accounting, Business Administration, or related field.
• 2+ years in administrative, accounts receivable, collections, credit, or finance.
• Strong knowledge of accounts receivable and credit operations.
• Proficient in Excel; experience with Salesforce and credit software preferred.

Responsibilities

• Process customer changes on existing accounts and maintain credit files.
• Verify information and collect required stipulations and documentation.
• Ensure compliance with credit policies and assist with account maintenance.
• Support Credit Analysts and Credit Managers with research and dispute resolution.
• Maintain records of credit approvals, correspondence, and changes.

Skills

Accounts receivable

Credit operations

Microsoft Excel

SalesForce

Customer service

Communication

Problem solving

Time management

Education

Associate's degree in Finance, Accounting, Business Administration, or related field

Tools

SalesForce

Credit management software

Microsoft Office

Job description

The Credit Department Administrator provides administrative and operational support to the Credit Department by processing change orders, plan changes and credit line increases and ensuring the accuracy of credit-related records. This role will also be responsible for dispute resolutions. This role serves as a key liaison between customers, sales teams, and finance personnel to support effective credit risk management and timely account resolution.

Key Responsibilities

Credit Administration

• Receive, review, and process customer changes on existing accounts
• Maintain accurate customer credit files, account records, and credit limits within company systems
• Verify customer information, request required stipulations, and supporting financial documentation
• Ensure compliance with company credit policies and procedures
• Assist with credit account maintenance activities
• Assist Credit Analysts and Credit Managers with account research and minor dispute resolution

Reporting & Documentation

• Maintain accurate records of customer correspondence, credit approvals, and account changes
• Ensure all documentation is complete and properly archived according to company policies
• Partner with Sales, Customer Service, and Operations teams to resolve customer account issues
• Provide administrative support to the Credit Manager and Credit Analysts as needed

Compliance & Audit Support

• Ensure adherence to company credit policies and internal controls
• Maintain confidentiality of customer financial information

Qualifications

• Associate's degree in Finance, Accounting, Business Administration, or related field preferred
• 2+ years of administrative, accounts receivable, collections, credit, or finance experience
• Strong knowledge of accounts receivable and credit operations
• Proficiency in Microsoft Office Suite, particularly Excel
• Experience working with SalesForce and credit management software preferred
• Strong organizational skills with exceptional attention to detail
• Excellent customer service, communication, and problem-solving abilities

Requirements

• Experience supporting credit operations
• Understanding of credit reporting, trade references, and account analysis
• Ability to interpret financial documents and customer account information
• Experience in a high-volume credit or accounts receivable environment
• Knowledge of dispute resolution processes
• Attention to DetailOrganization and Time Management
• Customer Service Orientation
• Communication Skills
• Confidentiality and Professionalism
• Problem Solving

Compensation and Benefits:

• Competitive hourly pay $29 -$31/hr, based on experience.
• Medical, dental, vision, and life insurance.
• 401(k) with generous company match percentage.
• PTO & paid holidays.
• Student loan repayment and scholarship program.
• Employee perks discount program, and more!

Schedule:

• Monday-Friday, 8:30am-5pm
• Onsite at our office in Indianapolis, IN 46278.

Why Join Us?

Be part of a passionate team that’s redefining the home improvement experience and help shape the future of a thriving industry leader.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

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