Credit Operations Specialist

Ohio Cat; Broadview Heights (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Health Insurance

Dental & Vision Insurance

Credit Union membership

Life Insurance & Disability

Scholarships for employees’ families

Bonus opportunities

Job summary

Ohio Machinery Co. is seeking an Account Administrator to support the Credit Department by managing customer accounts, maintaining records, and processing credit documentation. The role emphasizes accuracy, timely processing, and cross-department collaboration to minimize risk while delivering outstanding service.

The ideal candidate has 3–5 years in credit/AR, strong Excel skills, and excellent communication abilities, working across multiple systems and deadlines in a fast-paced environment.

Qualifications

• High school diploma or equivalent; some college preferred.
• 3-5 years in Credit/Accounts Receivable or account management.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication.
• Proficient with multiple office systems/databases (Excel focus).

Responsibilities

• Analyze customer credit activity and review limits.
• Approve order releases for over-limit accounts when appropriate.
• Answer invoices, payments, and account balance inquiries.
• Review remittances and investigate short pays and disputes.
• Reconcile customer accounts across systems.
• Coordinate with internal teams to resolve issues.
• Maintain accurate customer records across databases.
• Research and resolve disputes with strong customer service.
• Meet deadlines and performance expectations.
• Support quality standards and customer satisfaction.

Skills

Analytical skills

Customer service

Communication skills

Time management

Education

High school diploma

Tools

Excel

Job description

Ohio Machinery Co. is seeking an Account Administrator to support the Credit Department by managing customer accounts, maintaining records, and processing credit documentation. The role emphasizes accuracy, timely processing, and cross-department collaboration to minimize risk while delivering outstanding service.

The ideal candidate has 3–5 years in credit/AR, strong Excel skills, and excellent communication abilities, working across multiple systems and deadlines in a fast-paced environment.