Credit Manager: Risk & Collections Lead

Columbia Distributing; Fairbanks (AK); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid vacation and holidays

Job summary

Columbia Distributing in Fairbanks, Alaska is seeking a Credit Manager to oversee accounts receivable, credit administration, and cash application. You will manage credit limits, monitor aging, and partner with sales and operations to minimize financial risk while maintaining strong customer relationships.

This full-time role requires a minimum of 5 years in accounts receivable/credit, and a bachelor’s degree is preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 5 years of experience in accounts receivable, credit, collections, or finance.
• Experience managing commercial credit accounts and collections processes.
• Advanced knowledge of financial and accounting practices.

Responsibilities

• Manage customer credit accounts and monitor credit exposure.
• Review aging reports and oversee collections to ensure timely payments.
• Establish, evaluate, and maintain customer credit limits and payment terms.
• Investigate and resolve account discrepancies, payment issues, short pays, and invoice disputes.
• Oversee cash application activities, including checks, EFT payments, ACH transactions, and unapplied cash.
• Review and approve account holds, releases, and credit-related adjustments.
• Partner with Sales, Operations, and Customer Service to resolve account issues.
• Prepare account analyses, collection reports, and credit metrics for leadership review.
• Maintain compliance with applicable state and industry regulations.
• Train and support employees on credit policies and procedures.
• Develop and maintain positive relationships with customers, sales teams, and partners.
• Complete special projects and other duties as assigned.

Skills

Credit management

Collections management

Financial analysis

Customer relationships

Negotiation

Attention to detail

Written communication

Verbal communication

Time management

Excel

Confidential information handling

Education

High School diploma / GED

Bachelor’s degree (Finance/Accounting/Business Admin)

Tools

Excel

Job description

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Credit Manager

#26-940

Fairbanks, Alaska, United States

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Working Locations

Fairbanks, Alaska, United States

Pay Range

DOE

Job Details

Summary

The Credit Manager is responsible for overseeing accounts receivable, collections, credit administration, customer account management, and cash application processes. This role ensures timely collection of outstanding balances, establishes and monitors customer credit limits, supports compliance requirements, and partners with sales and operations teams to manage customer account risk while maintaining positive business relationships.

Primary Responsibilities

• Manage customer credit accounts and monitor credit exposure to minimize financial risk.


• Review aging reports and oversee collection activities to ensure timely payment of outstanding balances.


• Establish, evaluate, and maintain customer credit limits and payment terms.


• Investigate and resolve customer account discrepancies, payment issues, short pays, and invoice disputes.


• Oversee cash application activities, including checks, EFT payments, ACH transactions, and unapplied cash.


• Review and approve account holds, releases, and credit-related adjustments.


• Partner with Sales, Operations, and Customer Service teams to resolve account issues and support business objectives.


• Prepare account analyses, collection reports, and credit-related metrics for leadership review.


• Maintain compliance with applicable state and industry regulations.


• Train and support employees on credit policies, account management procedures, and financial controls.


• Develop and maintain positive working relationships with customers, sales teams, and business partners.


• Complete special projects and other duties as assigned.

Key Competencies

• Credit and collections management


• Financial analysis and risk assessment


• Customer relationship management


• Problem-solving and decision-making


• Negotiation and conflict resolution


• Attention to detail and accuracy


• Written and verbal communication skills


• Time management and organization


• Microsoft Office proficiency, particularly Excel


• Ability to manage confidential information

People Management

May supervise Accounts Receivable, Collections, or administrative personnel, depending on location and business needs.

Work Environment

This position operates primarily in an office environment and regularly interacts with customers, sales teams, finance personnel, and operational leadership.

Physical Demands

• Ability to remain seated for extended periods.


• Frequent use of computers and standard office equipment.


• Occasionally lift or move items up to 20 pounds.

Expected Hours of Work

This is a full-time position. Standard business hours are Monday through Friday, with additional hours as needed to support business operations and month-end activities..

Travel

Occasional travel may be required for meetings, training, or branch support.

Required Education and Experience

• High School Diploma or GED required.


• Minimum 5 years of experience in accounts receivable, credit, collections, or finance.


• Experience managing commercial credit accounts and collections processes.


• Advanced knowledge of financial and accounting practices.

Preferred Education and Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.


• Beverage distribution, wholesale distribution, or consumer products industry experience.


• Previous leadership or supervisory experience.

Compensation

• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.


• Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees can enroll in our company's 401(k) plan. Employees are also eligible for vacation and paid holidays in accordance with company policy.


• Hired applicants may be eligible for incentive, bonus, or annual bonus programs.

Reports to: VP
Classificaiton: Exempt

Benefits

Columbia Distributing offers a comprehensive benefits package for eligible employees, including medical, dental, and vision coverage, 24/7 virtual care, paid vacation, sick and holiday time, and a 401(k) plan with company match. Additional offerings inclu

AAP/EEO Statement

Columbia Distributing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please contact the Human Resources Dept. at [phone] or email [e-mail] if you have questions regarding reasonable accommodations.