Credit Manager

Colonial Group; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Colonial Group in New York, NY seeks an Accounts Receivable Credit Manager to manage credit risk, optimize cash flow, and improve collections. You’ll work closely with Sales, Customer Service, Finance, and senior leadership to balance growth with prudent credit practices.

The role focuses on managing a $10–$50 million customer portfolio, implementing collections strategies, and maintaining customer relationships while enforcing policies. Strong ERP and Excel skills are essential.

Qualifications

• Bachelor’s degree in accounting or related field or equivalent work experience.
• Professional, courteous communication with internal and external customers.
• Experience in an accounting role with receivable responsibilities.
• Ability to utilize various ERP systems daily.
• Proficient Excel skills.
• Strong analytical skills and attention to detail.

Responsibilities

• Monitor aging reports and key receivables metrics.
• Identify credit risks within the portfolio and set collections strategies.
• Lead collection efforts on past-due accounts and resolve disputes.
• Coordinate escalation procedures for delinquent accounts.
• Reduce Days Sales Outstanding (DSO) and improve working capital.
• Partner with Sales and Customer Service to resolve billing and deduction issues.
• Negotiate payment plans and settlements where appropriate.
• Maintain strong customer relationships while enforcing credit policies.
• Fulfill ad-hoc customer requests and payment inquiries.
• Investigate and resolve payment discrepancies with stakeholders.
• Assist with special projects and provide weekly reporting to leadership.

Skills

Credit management

Analytical skills

Negotiation

ERP systems

Excel

Education

Bachelor's degree in accounting or related

Tools

ERP systems

Excel

Job description

Position Summary:

The Accounts Receivable Credit Manager is responsible for managing customer credit risk, optimizing cash flow, minimizing bad debt exposure, and ensuring timely collection of outstanding receivables. This role partners closely with Sales, Customer Service, Finance, and senior leadership to balance revenue growth with prudent credit management practices.

What you’ll do:

Under the direction of the Team Lead, the Accounts Receivable Credit Manager is responsible for a customer portfolio ranging from $10.0 - $50.0 million. Key tasks include:

• Monitor aging reports and key receivables metrics.
• Identify areas of credit risk within the portfolio and establish collections strategies that mitigate those risks
• Lead collection efforts on past-due accounts and resolve payment disputes.
• Coordinate escalation procedures for delinquent accounts.
• Reduce Days Sales Outstanding (DSO) and improve overall working capital performance.

• Partner with Sales and Customer Service to resolve billing, shipment, pricing, and deduction issues.
• Negotiate payment plans and settlements when appropriate.
• Maintain strong customer relationships while enforcing company credit policies.
• Fulfill ad-hoc customer requests
• Process ad-hoc customer payment requests
• Investigate and resolve payment discrepancies, including payment declines, with key stakeholders including external customers, sales, credit and cash application teams.

• Assist with special projects and other job-related duties as required.
• Provide weekly reporting to the Team Lead and senior management as needed.

About you:

• Bachelor’s degree preferred with a concentration in accounting and analysis or comparable work experience.
• Professional, Courteous and clear with internal and external customers.
• Experience in an accounting role with receivable responsibilities.
• Ability to utilize various ERP systems daily.
• Must possess proficient excel skills.
• Strong analytical skills with an understanding of business processes.
• Strong organizational skills and attention to detail.
• Ability to multitask and be flexible.
• Ability to meet deadlines, prioritize and manage workload.
• Ability to troubleshoot issues and resolve.