A growing organization is seeking an experienced Accounts Receivable Manager to oversee client accounts, collections, credit management, and accounts receivable activities. This position will work closely with branch teams and clients to ensure timely payment of outstanding balances while providing guidance and support to staff.
The ideal candidate is organized, analytical, professional, and comfortable working independently in a fast-paced environment.
Key Responsibilities
- Maintain accurate and up-to-date files for all client accounts.
- Ensure all required documentation and paperwork is received and maintained for client accounts.
- Monitor branch collection efforts and provide guidance as needed.
- Contact clients regarding past-due balances and work to secure outstanding payments.
- Draft demand notices and other collection correspondence as needed.
- Partner with branch staff to resolve past-due accounts and improve collection efforts.
- Review and request credit limits for customer accounts as appropriate.
- Monitor client accounts to ensure established credit limits are followed and address accounts that reach or exceed their limits.
- Assist with the mailing of weekly invoices.
- Prepare and distribute monthly account statements.
- Establish payment arrangements and payment plans when necessary.
- File small claims court actions as needed.
- Monitor and manage the successful collection of payments from business clients.
- Escalate accounts when internal collection efforts have been exhausted.
- Provide training and guidance to staff regarding accounts receivable and collection procedures.
- Provide direction, coaching, and counseling to staff as needed.
- Perform other duties as necessary to support the successful operation of the organization.
Qualifications
- Bachelor's degree or equivalent combination of education and relevant work experience.
- 4-5 years of experience in collections, accounts receivable, credit analysis, or a related field.
- Strong written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to communicate professionally and tactfully with clients, coworkers, and leadership.
- Ability to analyze financial and account information and determine appropriate courses of action.
- Ability to advise, guide, and influence others effectively.
- Ability to train and develop employees.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities and shift effectively between tasks.
- Ability to work independently and make sound decisions within company guidelines.
- Ability to remain cooperative, patient, and calm in a fast-paced environment.
- Comfortable using standard office equipment, computer systems, and other work-related technology.
- Ability to research and locate information as needed to resolve account-related issues.
- Flexibility to adapt to changing priorities and business needs.