Credit Coordinator

Culligan International; Illinois; On-site; USD 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented Credit Coordinator to manage credit and collections for assigned accounts. In this role, you will ensure customer invoices are paid promptly while maintaining targeted DSO and collection metrics. Your proactive approach to collection activities and ability to communicate effectively with customers will be crucial in addressing payments and account issues. This full-time position offers a competitive salary and comprehensive benefits, including health, dental, and retirement plans. If you thrive in a dynamic environment and have a passion for customer service, this is an excellent opportunity for you.

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Qualifications

• 3-5 years experience in collections with AR and G/L systems.
• Ability to adapt to changing environments.

Responsibilities

• Responsible for credit and collections on assigned accounts.
• Prepare month-end reports on past due customers.

Skills

Credit and Collections

Customer Communication

Excel

SAP

Education

Associates Degree in Accounting

Tools

SAP

Job description

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Responsibilities:

This position is responsible for credit and collections on assigned accounts, ensuring customer invoices are paid promptly, and new orders are evaluated and released according to departmental credit policy. The role requires maintaining or exceeding targeted DSO and collection metrics. Additionally, the position serves as a backup to the Cash Application Specialist.

Position Details:

• Title: Credit Coordinator
• Supervisor: Credit Supervisor
• Location: Rosemont, IL

Specific Job Functions:

1. Engage in proactive collection activities, including contacting and collecting past due balances, responding to customer requests, and using proper collection techniques.
2. Communicate professionally with customers, answer calls, and address payments or account issues.
3. Prepare month-end reports on past due customers.
4. Maintain transactional information such as customer data in SAP, credit files, and account adjustments.
5. Develop knowledge of customer characteristics and industry billing/payment practices.
6. Support special projects, release orders on credit hold, and escalate issues as needed.

Job Requirements:

• Associates Degree in Accounting or related experience.
• 3-5 years experience in Collections with integrated AR and G/L systems.
• Intermediate Excel skills.
• Experience in a multi-site environment.
• Ability to adapt to changing environments.

Competencies:

Resourcefulness, Customer Focus, Team Player, Passion, Integrity, Organizational/Planning, Communication, Self-Awareness, Energy.

Additional Information:

Target salary: $50,000 - $60,000/year, based on experience and qualifications. Full-time benefits include paid time off, health, dental, vision, life, disability, and 401(k).