Credit & Collections Supervisor

Farmers Home Furniture; South Carolina; On-site; USD 40,000 - 64,000; Full time

Job summary

Farmers Home Furniture is seeking a Credit & Collections Coordinator to assist the credit manager in coordinating accounts receivable and collections. You will review applications, verify financial status, and recommend credit actions while documenting all activity.

You will contact customers with past-due balances, pursue payments, and escalate when needed, ensuring accurate records and adherence to policy. A high school diploma and 3 years in accounting/collections are required.

Qualifications

• High School Diploma or GED required; three (3) years experience in accounting/bookkeeping, loan processing, and/or collections; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position.

Responsibilities

• Leads assigned staff, processing employee concerns and problems, directing work, disciplining, and provides general guidance as to attainment of efficient office and credit operations.
• Helps manage and oversee the activities and operations of the accounts receivable and collection areas.
• Reviews and evaluates applications; investigates and verifies financial status and reputation of prospective customers applying for credit; prepares documents to substantiate findings; recommends rejection or approval of credit applications to the credit manager; establishes credit limitations on customer’s account.
• Contacts customers by telephone and/or text to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment; mails form letters, texts, and/or late charge notices to customers to encourage payment of delinquent accounts; travels to customers’ homes to collect on late payments; assists with repossessions of merchandise as necessary; ensures payments are posted to customer’s account.
• Ensures all correspondence and attempted correspondence with customers concerning accounts is properly documented.
• Receives payments and posts amount paid to customer’s account.

Education

High School Diploma or GED

Job description

Farmers Home Furniture is seeking a Credit & Collections Coordinator to assist the credit manager in coordinating accounts receivable and collections. You will review applications, verify financial status, and recommend credit actions while documenting all activity.

You will contact customers with past-due balances, pursue payments, and escalate when needed, ensuring accurate records and adherence to policy. A high school diploma and 3 years in accounting/collections are required.