Credit Collections Supervisor

FORTIS Resource Partners; Alhambra (CA); Vor Ort; USD 77.000 - 94.000; Vollzeit

Zusammenfassung

FORTIS Resource Partners seeks an experienced Credit Supervisor to lead the commercial credit and collections function for a growing B2B distributor. You will manage credit risk, drive collections, and develop a small team while aligning with Finance, Sales, and Operations.

The role requires strong credit analysis, negotiation, and ERP/Excel proficiency, with a focus on minimizing bad debt and supporting revenue growth. This is a full-time, direct-hire position in California.

Qualifikationen

• Bachelor's degree or equivalent professional experience.
• 5+ years in commercial credit & collections in B2B.
• Experience leading a credit/collections team.
• Strong credit analysis and AR management knowledge.

Aufgaben

• Evaluate credit applications using financials, references and reports.
• Set and adjust credit limits and payment terms per risk policies.
• Monitor accounts and proactively manage credit exposure.
• Maintain and enforce credit policies and suggest process improvements.
• Oversee daily collections to meet AR, aging, and cash flow goals.
• Manage complex/high-value accounts requiring negotiation.
• Resolve credit holds with Sales/Operations for timely orders.
• Investigate payment disputes and billing discrepancies with teams.
• Approve adjustments, writes-offs, and bad debt reserves.
• Coordinate collections with legal counsel or agencies as needed.
• Maintain credit files, guarantees and risk documentation.
• Supervise and develop a small Credit & Collections team.
• Support month-end close with AR aging and reserve analysis.
• Prepare AR performance and collections reports.
• Assist ERP maintenance and reporting enhancements.
• Ensure compliance with policies and controls.

Kenntnisse

Credit analysis

Negotiation

Communication

Excel

ERP systems

Financial statement review

Ausbildung

Bachelor's degree in Accounting/Finance/Business

Tools

ERP systems

Microsoft Excel

Jobbeschreibung

Our client is seeking an experienced Credit Supervisor to oversee the daily operations of the commercial credit and collections function for a growing B2B distribution organization. This role is responsible for managing customer credit risk, driving timely collections, minimizing bad debt exposure, and leading a small team. The Credit Supervisor partners closely with Finance, Sales, Operations, and Customer Service to support business growth while maintaining sound credit practices.

Employment Type:

Full-Time, Direct Hire

Compensation:

$85k DEO

Responsibilities

• Evaluate new and existing customer credit applications using financial statements, trade references, and commercial credit reporting tools.
• Establish, review, and adjust customer credit limits and payment terms based on risk analysis and company guidelines.
• Monitor customer accounts for changes in financial condition and proactively manage credit exposure.
• Maintain and enforce company credit policies while recommending process improvements as needed.
• Oversee daily collection activities to achieve accounts receivable, aging, and cash flow objectives.
• Personally manage complex or high-value customer accounts requiring advanced collections or negotiation.
• Review and resolve credit holds in partnership with Sales and Operations to support timely order fulfillment.
• Collaborate with internal teams to investigate and resolve payment disputes, deductions, and billing discrepancies.
• Review and approve account adjustments, write-offs, and bad debt reserve recommendations.
• Coordinate collection efforts involving legal counsel or third-party agencies when necessary.
• Maintain documentation related to customer credit files, guarantees, and other risk mitigation measures.
• Supervise, coach, and develop a small Credit & Collections team, including workload management and performance evaluations.
• Partner with Accounting during month-end close by reviewing accounts receivable aging, reserve analysis, and other credit-related activities.
• Prepare and present reports on accounts receivable performance, collections, past-due balances, and other key performance metrics.
• Support ERP system maintenance, reporting enhancements, and process improvement initiatives.
• Ensure compliance with company policies, internal controls, and applicable regulations.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent professional experience.
• 5+ years of progressive commercial credit and collections experience within a B2B environment.
• Previous experience leading or supervising a credit or collections team.
• Strong knowledge of commercial credit analysis, financial statement review, and accounts receivable management.
• Experience establishing customer credit limits and managing collection strategies.
• Familiarity with commercial credit protection practices, secured transactions, or construction-related collections is a plus.
• Proficiency with ERP systems and Microsoft Excel.
• Excellent analytical, negotiation, problem-solving, and communication skills.
• Ability to build strong relationships across Finance, Sales, Operations, and Customer Service while balancing customer service with sound credit risk management.
• Experience in distribution, manufacturing, industrial products, wholesale, building materials, or other B2B industries is preferred.
• Professional credit certifications such as NACM CBA or CBF are a plus.

FORTIS Resource Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.